Staples

Reviews

• FT

  Firas Tabbal

  4 days ago
  1.0
  Bad customer service, more than 20 minutes waiting someone to help me about printers . Same they don’t care to sell
• RC

  Ryan Coulter

  6 days ago
  1.0
  I went to retrieve a UPS package that was left at an access point here. After “looking” for my package for 20 minutes, they found my package “addressed to a different name”. The phone I just purchased was NOT In the box. UPS is blaming Staples, and visa versa. Either way, this was my experience. I want to reiterate that I was in the store for 20 minutes while multiple employees were unable to locate my package, that magically showed up in the same small locker they checked thee times previously. Kyle is the name of the shift manager that was unable to answer any of my questions.
• WW

  Winter

  Apr 2, 2026
  5.0
  I like the way the stores are laid out. Everything clearly marked to be able to find things easily and their pen selection is stellar!
• PP

  Peter P

  Mar 28, 2026
  3.0
  I went in to print a few documents that I had attached to an email. I looked around for instructions somewhere on the printers/copier on where to forward the email, but I couldn't find anything. When I asked a staff member at the counter where do I send an email to print attachments, I got a cold stare and then a response that made me feel I shouldn't have bothered to ask. I felt like walking out and going somewhere else.
• MR

  M. Robinson

  Mar 9, 2026
  1.0
  I will never return to this location again. I have never been treated so disrespectfully simply for asking a question. My husband went into Staples to return an Amazon package, and apparently the return process changed recently because they no longer provide receipts. When I came in to ask a few questions—since my app hadn’t updated and I hadn’t received an email confirmation yet—Vanessa immediately interrupted me and told me I needed to wait. When I tried to explain my concern about leaving without confirmation, she interrupted again and said, “I’ve already packed this box. I’m not going in it again,” even though I never asked her to open anything. I was simply trying to avoid any issues with my return getting lost. After I told her I didn’t need the attitude, she suddenly clicked something on the Amazon device and I finally received the confirmation email. She then pulled my items from under the desk she was standing at, not from the box she claimed was already packed. When I asked to speak with the manager, Matt, she continued interrupting while I was explaining the situation until he had to tell her to stop and that he would handle it. This was a completely unnecessary and disappointing interaction. I’ve always considered Staples a calm and easy place to go, but after being treated with hostility for simply asking questions about a new process, I will never step foot in this location again.

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