Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16350 Bruce B Downs Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
326 reviews
5 stars
86
4 stars
19
3 stars
16
2 stars
13
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and dismissive towards customers.
Long Wait Times
Many customers reported consistently long wait times due to understaffing, with lines often extending outside the building.
Inconsistent Information
Customers experienced frustration with misleading information regarding services, such as passport applications and hours of operation.
Employee Attitude
Several reviews mentioned a lack of urgency and professionalism among staff, contributing to a negative customer experience.
Facility Condition
The post office was described as poorly maintained, with cleanliness issues and outdated facilities noted by multiple customers.
- JFJoshua FalkDec 12, 20251.0Not helpful and rude
- CBchris belehradekDec 12, 20251.0Lost mailbox key and the incompetent workers said they fixed the mail box lock and keys don’t work been 2 months with this issue that they can’t seem to fix. What is so hard about changing a lock on a mailbox and giving you the correct keys for .
- JAJaclyn AislingDec 3, 20251.0I had a poor experience this past Friday with an employee by the name of Magdalena. I attempted to do a change of address verification and she had such poor customer service up and to including bad mouthing me in front of all the customers in the store as I ended up grabbing my id and phone and left. I called the post office after I left to make a complaint and the supervisor I spoke to said he’d call her into his office to talk with her and he himself said he submitted my change of address, yet here we are Wednesday of the new week and my mail is not being forwarded to my new address. It’s appalling to know that because these workers are union that they are protected against their poor behavior and poor customer service towards customers. Truly shameful and embarrassing for them.
- MKMargaret KimballNov 20, 20252.0When trying to explain that I was overcharged for a stamp ( they charged me 2.75 for a large envelope instead of 1 single stamp) the girl who step in to help the cashier became extremely argumentative. Luckily John was there and was able to help out and fix the situation. The girl nearly screamed at me when I simply stated that the stamp was the wrong price. I don't even trust that the envelopes are going to make it to the place they're being mailed to.
- YGYailen GomezNov 19, 20251.0Worst costumer service from an Asian man when I was trying to return my package, 0 empathy and 0 professionalism values. Never back again,
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 16350 Bruce B Downs Blvd offer?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment made through the USPS online scheduler; limited walk-in hours are available at select locations.
What are the operating hours of this USPS branch?
Open Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location; check with this Post Office for specifics.
What is the cost to get a passport photo at this USPS?
The fee for a passport photo is $15 at USPS locations.
How can I find this USPS location using public transit and what are some nearby places?
This USPS is located at 16350 Bruce B Downs Blvd, Tampa, FL near other businesses like Affinity Contracting Co., Sound Off Publishing, and Tampa Palms Post Office, which can help orient you if using local transit.
What nearby businesses can I visit before or after my USPS trip?
You might visit nearby spots such as Cakesist bakery, Grand Reserve at Tampa Palms Gym, or RaceTrac gas station for refreshments or errands.
Is there a nearby USPS location if this one is busy?
Yes, nearby alternatives include the Tampa Palms Post Office and US Post Office close to this location for your convenience.