United States Postal Service

1.8
415 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2000 E 12th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2000 E 12th Ave, Tampa, FL
33605, United States

Hours

Reviews

1.8
415 reviews
5 stars
71
4 stars
9
3 stars
7
2 stars
12
1 star
316

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and misrouting of packages, often being sent to incorrect states or locations.

Customer Service

Many reviews highlighted poor customer service, including unhelpful and rude staff, as well as a lack of response to phone calls.

Cleanliness and Organization

Several customers noted that the post office was dirty and poorly organized, contributing to a negative experience.

Staff Performance

While some staff members received praise for their helpfulness, others were criticized for their unprofessional behavior and lack of efficiency.
  • GD
    Gary Dubuisson
    1 day ago
    1.0
    As a driver this is the worst location I've ever seen, these staffs are laziness and careless it seems there's no management, 2026 guys please things need to change.
  • MF
    Miguel Fundora
    2 days ago
    5.0
    This is the only post office that I go to and I have never had any issues ! . Great Service!
  • MM
    Michael
    Dec 26, 2025
    1.0
    Why? .. We live in Largo. Why would it arrive in TAMPA then get sent to TN and KY? You were 30 mins from where it’s to be DELIVERED and you send it to another state? In live in largo. Now I have a late Christmas gift traveling to a bunch of random states for what? You people are garbage.
  • DS
    Deena Smith
    Dec 14, 2025
    1.0
    This location is horrible. I live 40 mins. from this place. Whenever I see one of my packages land at this location, I know it’s going to take 3-5 more days to get to me. I’m still waiting on a package from Orlando. It was at this Ybor location on Dec 11th and they sent it back to Orlando! Now my package is due to arrive on Dec. 15th….If they don’t send it somewhere else. Sheesh….
  • AD
    adam dubuque
    Nov 20, 2025
    1.0
    Sent to the wrong address is an understatement how about the wrong state or even the wrong country. Everytime I have a package in florida about 1 city away they ship it to Puerto Rico or Texas or Georgia. It is happening way to often. It's unfortunate people won't see this until it's too late, but my advice is use Fed ex or UPS hands down a no Brainerd compared to this overpriced sorry excuse for a delivery service. Do me a favor look at the tracking and please explain....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.