Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14910 N Dale Mabry Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
165 reviews
5 stars
47
4 stars
5
3 stars
4
2 stars
7
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling belittled or disrespected during their interactions.
Service Efficiency
Customers frequently reported long wait times and slow service, often exacerbated by understaffing and inefficient processes.
Passport Services
While some customers had positive experiences with passport services, many expressed frustration over limited availability and poor handling of appointments.
Communication Issues
There were consistent complaints about poor communication, including unresponsive phone lines and misinformation regarding services and hours.
Mixed Experiences
A few customers noted positive interactions with specific employees, indicating that experiences can vary significantly depending on the staff member.
- EYEs YokiDec 29, 20251.0If you want to be publicly belittled, mocked, and forced to buy extra tape and probably other packing additions you should go here. I was insulted in the most embarrassing way possible, by this lady pictured here. I was subjected to an incredibly demeaning interaction by this extremely elderly female clerk with black hair, bangs, and glasses. Instead of doing her job professionally, she spent several minutes berating me about how I packaged my box and speaking to me in a condescending, mocking tone — all while a long line of customers stood waiting behind me. She held up the line solely to insult me, then told me to step aside and wait. While I was still standing there, she continued mocking and laughing about me with the next customer, within earshot. Being publicly humiliated once wasn’t enough — she made sure to keep it going. What made this even more disturbing is that she did not treat any other customer with anywhere near the same level of disrespect, which raises serious concerns about bias in how customers are treated here. The interaction was so inappropriate that another teller stepped in to help me, which says everything about how unacceptable the behavior was. No one should have to brace themselves for humiliation just to mail a package. Completely unprofessional and unacceptable.
- RVRAJESH VYASDec 23, 20251.0Most horrible service. Nobody answers the phone and automated phone system is severely flawed system designed to make sure you cannot get to an individual to talk to. Why are employees getting paid at this place if they don’t answer phone or help their customers.
- SZS ZouNov 29, 20251.0Some miserable employees working there. I have a package bag ready just unsealed. I went to the counter, there’s a tape right at the counter, and the orange mid-length hair woman told me to buy a package bag because that extra inches of tape would be extra service lol. What a joke! I left a coin as tip for her and her poor family. God bless their poor soul!
- VVV. V.Nov 29, 20255.0Выражаю благодарность сотрудникам этого отделения почты за оказанную помощь. Я русскоязычный гражданин, отправил посылку к рождеству хорошему другу, и решил позвонить ему о посылке. После звонка оказалось что он выехал из страны. Сотрудники оказали мне помощь с переводчиком по возврату посылки и заполнении бланка. Большое спасибо им и всех с наступающим праздником.
- ARAdysen RanceOct 27, 20255.0I had a great experience with their passport service. Friendly and helpful, took the stress out of it
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 14910 N Dale Mabry Hwy?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to use passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available on certain days.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 8:00 AM to 4:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one quickly and securely online, then complete your setup in person with two valid IDs.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check locally.
What are some nearby places I can visit before or after my visit to the Post Office?
Nearby you can find restaurants like China One, Duck Donuts, and Romano's Macaroni Grill, perfect for a meal, and stores such as Ross Dress for Less and Tuxedo Junction for shopping.
Are there any healthcare providers close to the USPS location?
Yes, Dawn Smith Walsh (doctor and nurse practitioner), Eric R Turke PA (orthodontist and dentist), and Serene Home Care are nearby if you need medical or personal care services.
What transit or postal service locations are close to this USPS branch?
Nearby postal locations include the US Post Office, United States Postal Service branch, and Post Office Ehrlich, which could be helpful if you require additional postal services.
Does this USPS location offer passport photo services and how much do they cost?
Yes, passport photos are available by appointment and cost $15 at USPS locations.