United States Postal Service

2.3
161 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 14910 N Dale Mabry Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14910 N Dale Mabry Hwy, Tampa, FL
33618, United States

Hours

Reviews

2.3
161 reviews
5 stars
46
4 stars
5
3 stars
4
2 stars
7
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative experience.

Passport Services

The passport service received mixed reviews, with some praising efficiency while others criticized long wait times and poor handling.

Wait Times

Customers frequently mentioned long wait times and slow service, often exacerbated by understaffing.

Facility Issues

Several reviews highlighted problems with broken equipment and inconsistent hours, causing frustration among customers.

Positive Experiences

Despite the negative feedback, some customers noted positive interactions with specific staff members who provided excellent service.
  • AR
    Adysen Rance
    Oct 27, 2025
    5.0
    I had a great experience with their passport service. Friendly and helpful, took the stress out of it
  • LH
    LARRY HUFFMAN
    Oct 10, 2025
    1.0
    You have a very rude Iranian/Eastern looking man looking man working. I was doing certified letter. He said you have to go back around and get the form. Luckily I had the very nice lady I let in front of me handed me the green sticker. Asked if I can do in one of the open spots. He said no you need to go back around. Luckily the gentleman working there said come to my window we can do here. Very friendly. This is for the nasty gentlemen that really didn't seem happy to be working there. People dread going to post office, we don't need a rude attitude when we do go.
  • RW
    Rebecca Walsh
    Aug 19, 2025
    1.0
    Extremely slow, impatient and unfriendly attitudes, and annoying hours.
  • TV
    Travis Vires
    Aug 18, 2025
    2.0
    Closed 10 minutes before posted closing time. The handicapped automatic doors have been broken since before Christmas. I can't wait to get government healthcare!
  • MV
    Maria Villanueva
    Aug 9, 2025
    1.0
    Bad experience was just there an instead of the older post office lady explaining to me the mistake she went straight to charging the delivery I didn't want than cancelled my transaction because it was fragile as I told her she was very unprofessional unfortunately.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.