Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11800 N Florida Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff behavior is mixed; while some customers praised friendly and helpful service, others reported rudeness and dismissive attitudes from employees.
Efficiency
Many customers experienced long wait times and slow service, often citing understaffing as a major issue.
Mail Handling Issues
Numerous complaints about lost or misdelivered packages, with some customers expressing frustration over mail not being delivered to the correct address.
Communication Problems
Customers frequently reported difficulties in reaching staff by phone and receiving timely assistance, leading to unresolved issues.
VO
Vanessa Ortiz
Jan 3, 2026
5.0
Jamaal is amazing! He helped me with a rare situation and even though it wasn’t something that he comes across often, he was more than helpful and patient as he walked through the steps with me. I appreciate his professionalism and how he went above and beyond to help!
RL
Roel Leen
Dec 30, 2025
1.0
Es un servicio muy lento un trabajador y 5 ventanillas sin trabajadores q atiendan la cola q tiene 25 personas.
MM
Manuel Martir
Dec 22, 2025
1.0
They obviously don’t know how to read at this location multiple things that say don’t bend have been bended four five times and left in my mailbox
GD
Gunia Declasee
Dec 3, 2025
1.0
I have an order that arrived and I can't find it in my mailbox please help me
MR
Max Rusnak
Nov 19, 2025
5.0
Best location I’ve been too. Quick service and friendly stuff. Nothing but good things about this place. Every time I go I’m in and out in under 5 min.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 11800 N Florida Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Does this Post Office accept first-time passport applications?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need to make an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler. Limited walk-in passport hours are offered at select locations.
How much does a passport photo cost at the USPS on N Florida Ave?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at this Post Office?
Yes, you can apply for a PO Box online or in person. Reservations and pricing details are available on the USPS website.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specific details.
What nearby places can help me find this USPS location?
Nearby landmarks include USPS Collection Point, US Post Office, and various beauty salons like La Jefa Beauty and Roots To Ends Hair Studio, which can help you orient yourself when visiting the Post Office.
Are there any nearby automotive services close to the USPS at 11800 N Florida Ave?
Yes, nearby automotive services include Tesla dealership, NAPA Auto Parts - Wall Automotive Group, Inc., and Bob Wilson Dodge, helpful if you need auto supplies or repairs while visiting the area.
What other nearby services might be useful before or after my visit to the Post Office?
You can visit health services like Hair Drug Testing Solutions and DNA Testing Solutions, or community resources like E3 Community Learning & Family Resource Center near the Post Office.