Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11800 N Florida Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
305 reviews
5 stars
76
4 stars
16
3 stars
11
2 stars
12
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Uta and Javier received praise for their helpfulness, others were reported as rude and dismissive.
Delivery Issues
Numerous complaints about mail and package delivery problems, including misdelivered items and packages marked as delivered but not received.
Staffing Problems
Customers noted long wait times due to understaffing, with many instances of only one or two counters open during peak hours.
Communication Challenges
Frequent issues with reaching staff by phone, leading to frustration among customers trying to resolve their concerns.
Mixed Experiences
While some customers reported positive experiences, others expressed dissatisfaction with the overall service quality, indicating a lack of consistency.
- MRMax Rusnak5 days ago5.0Best location I’ve been too. Quick service and friendly stuff. Nothing but good things about this place. Every time I go I’m in and out in under 5 min.
- DGdennis gomezNov 6, 20251.0First the package box was tape shut and had to go inside Now there is no package drop box
- AHAlex HsiehOct 24, 20251.0How are you a post office and you have no stamps
- SIShunn IBOct 6, 20251.0Christie, the older white lady with blonde hair has very rude customer service she talks down to you and you’re just trying to get a service provided.
- LFLorena del rosario jiron floresOct 6, 20255.0My experience with this postal service was the best. ESAI served us and was a very kind and attentive person. I highly recommend this place for paperwork. Mi experiencia con este servicio postal fue inmejorable. ESAI nos atendió y fue una persona muy amable y atenta. Recomiendo ampliamente este lugar para trámites.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 11800 N Florida Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Does this Post Office accept first-time passport applications?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need to make an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler. Limited walk-in passport hours are offered at select locations.
How much does a passport photo cost at the USPS on N Florida Ave?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at this Post Office?
Yes, you can apply for a PO Box online or in person. Reservations and pricing details are available on the USPS website.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specific details.
What nearby places can help me find this USPS location?
Nearby landmarks include USPS Collection Point, US Post Office, and various beauty salons like La Jefa Beauty and Roots To Ends Hair Studio, which can help you orient yourself when visiting the Post Office.
Are there any nearby automotive services close to the USPS at 11800 N Florida Ave?
Yes, nearby automotive services include Tesla dealership, NAPA Auto Parts - Wall Automotive Group, Inc., and Bob Wilson Dodge, helpful if you need auto supplies or repairs while visiting the area.
What other nearby services might be useful before or after my visit to the Post Office?
You can visit health services like Hair Drug Testing Solutions and DNA Testing Solutions, or community resources like E3 Community Learning & Family Resource Center near the Post Office.