United States Postal Service

2.3
166 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10121 E Adamo Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10121 E Adamo Dr, Tampa, FL
33619, United States

Hours

Reviews

2.3
166 reviews
5 stars
43
4 stars
6
3 stars
7
2 stars
7
1 star
103

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.

Customer Service

Many customers reported poor customer service experiences, including long wait times and lack of assistance, particularly during busy hours.

Bilingual Support

Several reviews mentioned issues with language barriers, particularly with staff not assisting Spanish-speaking customers adequately.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary significantly.

Operational Efficiency

Customers frequently noted inefficiencies, such as long lines and slow service, particularly during peak times or when handling passport applications.
  • CJ
    Chaine Jiménez
    Nov 17, 2025
    1.0
    Muy mal el trato de la morena de pelo rojo solo por no saber hablar inglés .como pueden tener trabajadores así . Se molestan como si no fuéramos personas si no animales .Aprendan a lidiar con las personas edúquense bien para tratar bien a cualquier otro ciudadano ese es su trabajo si no lo hagan que falta de respeto y de humanidad
  • TC
    Tevin Colbert
    Oct 18, 2025
    1.0
    The rudest, most unprofessional group of people I have ever met in my life.
  • AN
    Andy Nguyen
    Oct 16, 2025
    1.0
    Staff got the package address wrong and is very rude
  • KE
    Khalilah Escalera
    Oct 7, 2025
    1.0
    Horrible service! Staff do not explain the difference on prices when asked and respond rudely when customers inquire. No rude staff....we dont know all the prices because WE DONT WORK HERE...
  • SG
    Sholonda G
    Sep 15, 2025
    5.0
    I always check reviews before visiting a location, and the ratings for this USPS branch were honestly pretty bad. Normally I would have driven farther, but since I’m currently staying at my boyfriend’s place, this was the closest office—so I decided to give it a try. I’m glad I did. My first visit went smoothly, and the female employee who helped me was courteous and efficient. A week later I returned to ship an international package and happened to be assisted by the same employee, Shae (if I have her name right). She patiently helped me find the most affordable way to send my parcel and answered all my questions. I even told her how surprised I was because the online reviews didn’t match my experience. I’ve had nothing but pleasant interactions here, and I’m truly grateful for Shae’s excellent customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.