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United States Postal Service

2.4
(239 reviews)

Business Details

7521 Paula Dr, Tampa, FL
33615, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7521 Paula Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7521 Paula Dr, Tampa, FL
33615, United States

Hours

Reviews

2.4
239 reviews
5 stars
68
4 stars
16
3 stars
4
2 stars
7
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Long Wait Times

Customers frequently mentioned long lines and inadequate staffing, leading to extended wait times for service.

Location Problems

The post office has been closed for an extended period due to hurricane damage, causing inconvenience and confusion for customers.
  • AP
    Aleida Pérez
    Feb 10, 2026
    5.0
    Mi experiencia fue excelente a Dios gracias. La persona que me atendió habla español y muy amable porque en otras unidades hay mucho racismo y pocas ganas de ayudar al prójimo. No recuerdo el nombre del cajero, lo siento. Volveré cuando necesite servicios de esta unidad. Buen trabajo!!
  • AO
    Alex Ortiz
    Jan 23, 2026
    1.0
    I missed their call, they didn't bother leaving a voicemail, as I'm calling back, its only 4pm on a friday, and no one is answering, they let it ring no answer at all, I have been calling for the past 30 minutes. They are ignoring phone calls. They should come down this place and cleanup and fire all employees on duty during their shift!
  • YV
    yunier vazquez
    Dec 26, 2025
    1.0
    Esta oficina es un desastre! Mi condominio tiene el mailbox cerrado por reparaciones y me ha tocado estar viniendo a esta oficina a recoger mi correspondencia! Llegas aquí y estás parado solo en la fila y nadie te atiende, pasan y te miran y siguen, además que cada vez que vengo tienen parte de mi correspondencia perdida! Pensé que era el cartero que no dejaba en los buzones de mi condominio, pero ahora me doy cuenta es que ellos pierden la correspondencia desde la raíz, o sea, aquí mismo en su oficina! Son un verdadero desastre!
  • LG
    Liset Mirabal González
    Dec 5, 2025
    1.0
    They didn't deliver my package, and when I went there, they still didn't deliver it. The service was terrible; don't go there.
  • JM
    Jeffrey Makara
    Nov 22, 2025
    1.0
    Delivered my package to the wrong address and ignored my request to investigate for two weeks! Had to go back and explain the situation again to no avail! Lost product And my money! Disgraceful and unprofessional which is no surprise at this place!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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