United States Postal Service

Reviews

• LS

  Liliya Sabler

  Feb 5, 2026
  1.0
  Absolutely unacceptable. I pay for a PO Box specifically for secure delivery, and my valuable item was lost with no trace. The package was scanned as “picked up at the counter at 5:11 PM” after the post office was CLOSED. I was also at work at that time. This is not just inaccurate; it is impossible. Normally, PO Box items are scanned as “delivered to PO Box.” Instead, this incorrect scan falsely indicates that I personally picked up the item, conveniently after hours, and now the package cannot be located. USPS customer service has acknowledged the scan error and escalated the case, but the item remains missing. If you are receiving high-value or irreplaceable items, I strongly suggest avoiding this location. Once my subscription is up, I will be moving my PO Box to a different post office. Secure delivery should not result in lost property and false pickup scans.
• KK

  Kara Kissinger

  Jan 26, 2026
  1.0
  Is it really a good idea to have only two people assisting with one of them absolutely not knowing what she’s doing and is clearly on the job training and being trained by the only other staff member? So the one with experience is literally doing two jobs. While a couple of gents are walking around in the background not helping Really bad management. Head to a different post office if you can
• CF

  Cookies Foryou

  Jan 23, 2026
  1.0
  So I'm not one to actually go on here and leave comments but this is going to be my first because wow is tall guy that works here was so incompetent how can you ask a question to a post office employee and their responses well we don't worry about it.. I was trying to find out what actually happened to a package that got left there that's been sitting in this post office it seems for almost 8 days and hasn't moved. I asked can you get a supervisor or somebody to at least help me see if the package is here no we don't do that just wait it should probably get delivered eventually.. I'm starting to see why these comments from other people have been left they're all true I think this post office needs to clean house
• SL

  Sara Lane

  Jan 23, 2026
  2.0
  If you have any respect for the Post office, then definitely do not come to this location!!!! You will not get any answer for any question that you possibly have and they will do absolutely nothing to go above and beyond or even above moving away from their little front desk... You are being warned
• JJ

  Jiaxiang Ji

  Jan 5, 2026
  1.0
  During my recent visit, I came in to mail a single Apple earbud that my son accidentally left behind during the holidays. When prompted at the screen to select a mailing category, I selected regular mail and saw a $2.44 charge. I am not a postal employee and am not familiar with mailing rates, so I reasonably relied on the system’s prompt. The clerk informed me that the $2.44 was only for the envelope. I acknowledged that and agreed to the next quoted price of $7.80 without any issue. However, she then made the comment, “I cannot believe why people think they can mail a package for $2.44,” said directly in front of me. I found this comment unnecessary, unprofessional, and disrespectful. I was polite throughout the interaction and simply trying to mail a small item. As a customer, I should not be spoken to in a condescending or judgmental manner for not knowing internal pricing. Unfortunately, this is not the first time I’ve experienced poor customer service from this individual. This interaction was disappointing and does not reflect the level of professionalism I expect from the post office. The Post Office should reinforce basic customer service standards, including respectful communication and professionalism. Employees should not make condescending or judgmental remarks to customers who are unfamiliar with postal procedures or pricing. Staff who repeatedly demonstrate poor customer service should receive corrective action, up to and including removal from customer-facing roles if behavior does not improve. Customers deserve to be treated with courtesy and respect at all times.

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