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Brand Certified

United States Postal Service

2.1
(264 reviews)

Business Details

3201 W Hillsborough Ave, Tampa, FL
33614, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3201 W Hillsborough Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3201 W Hillsborough Ave, Tampa, FL
33614, United States

Hours

Reviews

2.1
264 reviews
5 stars
54
4 stars
15
3 stars
8
2 stars
15
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful service from staff, with many expressing frustration over the lack of professionalism.

Staffing Issues

Numerous reviews highlighted chronic understaffing, with only one employee available during peak hours leading to long wait times.

Package Handling

There were multiple complaints about lost packages and mail, with customers expressing distrust in the handling of their important documents.

Customer Experience

While some customers praised individual staff members for their friendliness, the overall experience was marred by negative interactions and poor service.
  • PP
    Potassium
    2 days ago
    1.0
    Rude service
  • RN
    Reinaldo Noa
    6 days ago
    1.0
    There's only one worker, the waiting lines are endless, and the service is terrible.
  • KT
    Kelvin Thompson
    Feb 23, 2026
    5.0
    Great service
  • BW
    Blue Water
    Jan 29, 2026
    1.0
    I would give negative stars if it were possible! This is the worst post office I've ever dealt with. They are a disgrace to the post office and this location should be shut down ASAP!!! They locked me out of my po box with absolutely NO notice at all. They didn't send a renewal via email or in my po box, then they want to charge me for a new lock, new keys and they jacked the price up extremely high!! They also charge a key "deposit" but it's not a deposit it's a few. I would absolutely discourage anyone from using this post office for anything. They need to be shut down because they are crooks 100%!! STAY AWAY FROM THIS POST OFFICE!! LET THEM GET SHUT DOWN!!
  • EC
    Eduardo Castaneda
    Jan 20, 2026
    2.0
    Para una devolución estube desde las 4.45 hasta las 5.27 de la tarde ,solo una persona atendiendo ,es frustrante,las cartas las entregan en otras casas y viceversa ,los paquetes lo mismo,o mejoran o desaparecen de una vez por todas,en próximas elecciones que no cuenten conmigo,4 o 5 personas,las mujeres conversando en la oficina y la cola en la puerta,salió un señor por qué toque en la oficina y solo entregaba

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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