Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3201 W Hillsborough Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
254 reviews
5 stars
50
4 stars
15
3 stars
8
2 stars
14
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.
Long Wait Times
Many customers reported excessively long wait times due to insufficient staffing, often with only one clerk available during peak hours.
Lost Packages
A significant number of reviews mentioned lost or undelivered packages, with customers expressing concern over the reliability of mail delivery.
Management Issues
Customers criticized poor management practices, including inadequate staffing and lack of responsiveness to complaints.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating that experiences can vary.
- ZRZahira RosarioNov 12, 20255.0Line was fast moving and lady who assisted me was helpful.
- BMBrittney MeredithNov 4, 20251.0extremely rude and absolutely no help whatsoever.
- DZD ZOct 31, 20251.0Disgusting display of customer service ever experienced at a post office.
- WRWave RiderOct 28, 20251.0Absolutely the worst post office I've ever been to. Incompetent, rude employees that lie. They said they tried to deliver a package to me even left the date and time , however I have a ring camera and I was home all day waiting for this package and no one ever attempted to deliver it. So I called the post office and they told me the package was there for pick up. So I drive all the back there to get it just to have them tell me that the package is still with the carrier. This experience makes me fully understand why so many post offices are closing down. I will also be canceling my PO box at this location because of this incident. I am disgusted with the this post office and I strongly recommend everyone stay away this one.
- KCKaitlyn ConleyOct 25, 20251.0They never answer the phone and have lost 2 of my packages. The worst customer service!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3201 W Hillsborough Ave offer?
This USPS location offers mailing and package shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 3201 W Hillsborough Ave?
The Post Office is open Monday to Friday from 8 AM to 6 PM and on Saturday from 8 AM to 2 PM. It is closed on Sundays.
Can I get a PO Box at this Post Office and how do I reserve one?
Yes, you can apply for a PO Box online at the USPS website or in person at the Post Office. Online reservations are quick and secure.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific hours.
How can I find the cost for a PO Box at this Post Office?
PO Box prices vary by location. You can check costs for this area by visiting the USPS PO Box pricing webpage and entering the ZIP code 33614.
What nearby services can customers access before or after visiting the Post Office?
Nearby you can find Muscle Cut and Ybor City Barbering Company for grooming services, The Nutrition Factory and Aguila Sandwich Shop for healthy meals and sandwiches, and Florida Technical College Tampa if visiting for education.
How can the nearby Green and Mas Lawn Service be of help to local residents visiting the Post Office?
If you need landscaping or gardening services near the Post Office area, Green and Mas Lawn Service offers reliable home cleaning and lawn maintenance options.
What nearby fitness options are available close to the United States Postal Service?
Nearby fitness venues include IronBound Barbell Club, The Trench Academy, and Powerhouse Gym Athletic Club, providing great opportunities for workouts before or after your postal visit.