Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3201 W Hillsborough Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
264 reviews
5 stars
54
4 stars
15
3 stars
8
2 stars
15
1 star
172
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful service from staff, with many expressing frustration over the lack of professionalism.
Staffing Issues
Numerous reviews highlighted chronic understaffing, with only one employee available during peak hours leading to long wait times.
Package Handling
There were multiple complaints about lost packages and mail, with customers expressing distrust in the handling of their important documents.
Customer Experience
While some customers praised individual staff members for their friendliness, the overall experience was marred by negative interactions and poor service.
PP
Potassium
2 days ago
1.0
Rude service
RN
Reinaldo Noa
6 days ago
1.0
There's only one worker, the waiting lines are endless, and the service is terrible.
KT
Kelvin Thompson
Feb 23, 2026
5.0
Great service
BW
Blue Water
Jan 29, 2026
1.0
I would give negative stars if it were possible! This is the worst post office I've ever dealt with. They are a disgrace to the post office and this location should be shut down ASAP!!! They locked me out of my po box with absolutely NO notice at all. They didn't send a renewal via email or in my po box, then they want to charge me for a new lock, new keys and they jacked the price up extremely high!! They also charge a key "deposit" but it's not a deposit it's a few. I would absolutely discourage anyone from using this post office for anything. They need to be shut down because they are crooks 100%!! STAY AWAY FROM THIS POST OFFICE!! LET THEM GET SHUT DOWN!!
EC
Eduardo Castaneda
Jan 20, 2026
2.0
Para una devolución estube desde las 4.45 hasta las 5.27 de la tarde ,solo una persona atendiendo ,es frustrante,las cartas las entregan en otras casas y viceversa ,los paquetes lo mismo,o mejoran o desaparecen de una vez por todas,en próximas elecciones que no cuenten conmigo,4 o 5 personas,las mujeres conversando en la oficina y la cola en la puerta,salió un señor por qué toque en la oficina y solo entregaba
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3201 W Hillsborough Ave offer?
This USPS location offers mailing and package shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 3201 W Hillsborough Ave?
The Post Office is open Monday to Friday from 8 AM to 6 PM and on Saturday from 8 AM to 2 PM. It is closed on Sundays.
Can I get a PO Box at this Post Office and how do I reserve one?
Yes, you can apply for a PO Box online at the USPS website or in person at the Post Office. Online reservations are quick and secure.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific hours.
How can I find the cost for a PO Box at this Post Office?
PO Box prices vary by location. You can check costs for this area by visiting the USPS PO Box pricing webpage and entering the ZIP code 33614.
What nearby services can customers access before or after visiting the Post Office?
Nearby you can find Muscle Cut and Ybor City Barbering Company for grooming services, The Nutrition Factory and Aguila Sandwich Shop for healthy meals and sandwiches, and Florida Technical College Tampa if visiting for education.
How can the nearby Green and Mas Lawn Service be of help to local residents visiting the Post Office?
If you need landscaping or gardening services near the Post Office area, Green and Mas Lawn Service offers reliable home cleaning and lawn maintenance options.
What nearby fitness options are available close to the United States Postal Service?
Nearby fitness venues include IronBound Barbell Club, The Trench Academy, and Powerhouse Gym Athletic Club, providing great opportunities for workouts before or after your postal visit.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: