United States Postal Service

2.1
256 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3201 W Hillsborough Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3201 W Hillsborough Ave, Tampa, FL
33614, United States

Hours

Reviews

2.1
256 reviews
5 stars
51
4 stars
15
3 stars
8
2 stars
14
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with reports of rude and unhelpful staff, long wait times, and unresolved issues.

Staffing Issues

Many customers noted that there is often only one employee working during peak hours, leading to long lines and delays.

Lost Packages

Several customers reported lost packages and mail, with claims of mismanagement and lack of accountability from staff.

Mixed Experiences

While some customers had positive interactions with specific staff members, these were overshadowed by the overall negative experiences reported by many.
  • LR
    leydy Ronc
    3 days ago
    1.0
    No tienen buen trato. No son amables para nada. Tienes el riesgo d pérdida de paqueteria. Es triste que uno pague por servicio y le traten a uno mal. Eso no debería permitirse de parte de la administración sus malos comportamientos porque todos son iguales. Increible
  • BG
    Brandi Gehrke
    Dec 30, 2025
    1.0
    Absurdly slow! I waited 30 minutes all for them to tell me that they didn’t have any stamps. Additionally, a worker asked me earlier in my wait what I was there for and I shared stamps. That would have been the appropriate time to tell me given no one in front of me ordered stamps.
  • RS
    Rosemary Santos
    Dec 17, 2025
    5.0
    Christy is awesome and jolly person
  • MP
    Miriam Cisnero Pérez
    Dec 9, 2025
    1.0
    La peor oficina de correos que he ido , el peor servicio , mi paquete según ellos fue entregado y sin embargo el sistema muestra lo contrario , están fuera de tiempo de entrega y solo dicen de palabras que ya se entregó pero no me dan evidencias de que así fue
  • ZR
    Zahira Rosario
    Nov 12, 2025
    5.0
    Line was fast moving and lady who assisted me was helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.