The UPS Store

3.7
159 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1409 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 12 Oaks Shopping Plaza (Publix) Corner Of Hanley & Waters.

Details

  • DeliveryNot available

Location

The UPS Store
7028 W Waters Ave, Tampa, FL
33634, United States

Hours

Reviews

3.7
159 reviews
5 stars
104
4 stars
2
3 stars
3
2 stars
4
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, although there were notable complaints about rudeness and unprofessional behavior from some employees.

Pricing Issues

Several reviews highlighted concerns about high charges for services like printing and packaging materials, with some customers feeling they were overcharged compared to other locations.

Package Handling

There were multiple reports of lost or mishandled packages, leading to significant customer frustration and distrust in the store's ability to manage shipments properly.

Store Cleanliness

Feedback indicated that the store's organization and cleanliness were inconsistent, with some customers noting a messy environment that affected their experience.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, particularly with specific staff members who provided exceptional service.
  • YT
    Yindra T
    Nov 6, 2025
    5.0
    The staff welcomed us as soon as we open the door. The drop off process took less than 2 minutes. The place was organized, clean and well lighted.
  • CL
    Christopher Lawson
    Sep 26, 2025
    5.0
    Staff is so friendly and super helpful. Best one in the area. They make returning packages easy.
  • JM
    JOCELYN MORELL
    Sep 19, 2025
    1.0
    I was at this UPS Store returning 4 Amazon articles. They mistake one of my Amazon returns. They repeat an article and missed one of them. The missed item is a $59.99 value.
  • PB
    Pamela Bowry
    Sep 9, 2025
    5.0
    Staff is friendly, helpful, and service is fast
  • LV
    Lisa Vilcsek
    Aug 25, 2025
    5.0
    This was the first UPS store I've been to that I witnessed a cashier open the door for a customer with a large box. This was after the woman was snappy with him because she didn't bring the right shipping label with her and expected him to be able to pull it from the air, I'm assuming. Nice, efficient staff. Can't ask for more.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1409 in Tampa offer?

The UPS Store #1409 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.