The UPS Store

4.2
347 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3751 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hyde Park Shopping Center At Platt And Plant Streets.

Details

  • DeliveryNot available

Location

The UPS Store
301 West Platt St, Tampa, FL
33606, United States

Hours

Reviews

4.2
347 reviews
5 stars
271
4 stars
3
3 stars
3
2 stars
10
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like John, Sam, and Lisa for their exceptional service.

Mixed Experiences

While most reviews were positive, there were notable complaints about unprofessional behavior from some employees, particularly Lee and Kenya, which negatively impacted customer experiences.

Convenience

Customers appreciated the store's convenient location, ample parking, and quick service, making it a preferred choice for shipping and returns.

Packaging and Shipping

The store received positive feedback for their careful packaging and efficient shipping services, with several customers highlighting successful deliveries of fragile items.
  • LS
    Linda Saul-Sena
    2 days ago
    5.0
    Wonderful work the team at the Platt Store! They printed, mounted and cut out the image of Babar and Queen Celeste for my daughter’s baby shower ⭐️⭐️⭐️⭐️⭐️
  • LI
    Lisa Imperiale
    Jan 5, 2026
    1.0
    I don’t know why these companies think they don’t have to train their people to be polite and kind to their customers but when I walk in and you look at me, I expect you to say hi how are you doing and if you want me to approach the counter, then you have to speak to me, you have to use your words. I don’t work here. I shouldn’t be leading these interactions. And if I say hi, how are you, don’t you say good and stand there like an idiot, be polite, did your parents not teach you anything? Train your people better, this is pathetic in 2026. And if it was up to me, I wouldn’t even come to the store, but sometimes Amazon makes me if it was up to me. I would never come here, I have never had a good experience here, your staff sucks.
  • SP
    Shannon Perry
    Dec 18, 2025
    5.0
    Suzelle is amazing! Very helpful and patient.
  • IM
    Ibrahim Noor Mohammed
    Dec 12, 2025
    5.0
    John made my UPS Store visit surprisingly smooth. He guided me through the whole process with ease and was genuinely friendly the entire time. I’ve never had a good experience at a UPS Store before, but he completely changed my perspective. Excellent service. If management gets to read this, you have a great opportunity to ensure John becomes a huge asset to the company. Please try your best to retain and promote strong talent like him.
  • JH
    J.P. Heath
    Nov 28, 2025
    5.0
    Duncan was a huge help with my difficult printing job!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Tampa offer?

The UPS Store in Tampa offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.