The UPS Store

4.2
343 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3751 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hyde Park Shopping Center At Platt And Plant Streets.

Details

  • DeliveryNot available

Location

The UPS Store
301 West Platt St, Tampa, FL
33606, United States

Hours

Reviews

4.2
343 reviews
5 stars
268
4 stars
3
3 stars
3
2 stars
10
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Sam, Nicole, and Jayden for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about unprofessional behavior from certain employees, particularly Lee and Kenya, which negatively impacted customer experiences.

Efficiency

Customers appreciated the quick service and ease of transactions, often mentioning fast processing times and efficient handling of packages.

Packaging and Handling

Several reviews commended the store for excellent packaging services, especially for fragile items, ensuring safe delivery.

Location and Accessibility

The store's convenient location and ample parking were frequently mentioned as advantages, making it easy for customers to access the services.
  • TN
    Tu Nguyen
    Nov 6, 2025
    5.0
    Awesome and friendly staff. Works very quickly
  • OP
    Olesia P
    Nov 2, 2025
    5.0
    Firstly this location is open on Sunday Super convenient. Secondly, it has parking! And lastly super helpful workers. Thanks for making my day.
  • NB
    Natasha Brown
    Oct 30, 2025
    5.0
    I’ve been going to this store for about two months now for returns mostly and I want to shoutout JOHN! I love how he is always at the register ready to assist his customers with a big smile. He could be doing one thing but he’ll stop and assist me or another customer Great Multitasking I’ve noticed! As for the other two girls, they always have this look of “great I have to help another customer.” They make me feel uncomfortable and which is why I literally only go to John for assistance. John you’re awesome keep being you!
  • DH
    David Hill
    Oct 21, 2025
    5.0
    This is my favorite UPS store location. Staff is great. There's plenty of parking. It's easy to get in and out.
  • LG
    Lucy Green
    Oct 15, 2025
    1.0
    I visit this location around three times a week to drop off Depop orders and have always had good experiences until today. An employee named Lee (according to his name tag) was extremely unprofessional and rude. I went in with a prepaid label and put my package in a yellow paper envelope, which usually totals around $2 per package. Lee printed my label completely wrong it looked faded and off-centered so I politely mentioned that it’s usually done differently. The labels usually print out in a sticker Instead of fixing it, he snapped at me, insisting it was fine and that I owed $6. When I questioned the price, he suddenly lost his temper, called me rude, and told me to “get out.” I was completely shocked. I calmly tried to get in another line, but he walked over and started yelling again, saying I shouldn’t tell him how to do his job and that I needed to leave. He then demanded I “take my AirPod out” and “look at him” while talking even though I wasn’t speaking to him at that point. I’ve never been treated this disrespectfully in a USPS location, especially as a regular customer. Another customer even offered to pay for me because they saw how out of line he was. This was unacceptable behavior from an employee representing USPS. I expect this to be addressed immediately and would appreciate a follow-up from management.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Tampa offer?

The UPS Store in Tampa offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.