Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5509 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Corner Of Gandy Blvd & Dale Mabry Hwy.
Details
- DeliveryNot available
Location
Hours
Reviews
4.6
1,101 reviews
5 stars
964
4 stars13
3 stars7
2 stars12
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Karissa, received high praise for their friendly, helpful, and efficient service, although some reviews highlighted instances of rudeness and poor attitudes from certain employees.
Efficiency
Many customers noted the quick service and ability to handle busy periods effectively, with several mentioning that their visits were smooth and fast.
Staff Attitude
While some staff members were commended for their positive demeanor, others were criticized for being rude or unhelpful, indicating inconsistency in employee attitudes.
Management
Karissa, the store manager, was frequently mentioned as a standout employee who provided exceptional service and managed the store well, even during busy times.
- BSBradley SchamelJan 3, 20261.0Paid over $500 on Dec 23 to guarantee delivery no later than Jan 2, 2026 (containing valuable golf clubs). The package is now delayed until Jan 6 due to holiday volume and the New Year's closure. Extremely disappointed with the service—had to rent replacement clubs for my trip. UPS should be more upfront about potential post-holiday delays during peak season. Avoid if you need reliable timing around holidays
- ASAndy SanchezDec 29, 20255.0Jermaine is funny and cool Karissa a great manager Heath and alexis great workers aswell
- AWAmber WeinfurtnerDec 28, 20255.0Even before the holidays the team at our UPS store is helpful, happy and moving fast. We appreciate their hard work and customer service. Karissa the store manager keeps everyone safe n a positive mood and things running smoothly.
- VDVincent DepasqualeDec 28, 20251.0The staff is rude, lazy and incompetent. Sent me back and forth multiple times while my package was on site. Instead of looking up tracking number which I asked them to do they assumed package wasn't dropped off. Go to the one on Macdill. Theyre amazing
- S1SK14 17Dec 19, 20255.0Outstanding customer service. The South Gandy UPS store is always busy, but during the Christmas time, it’s even more so. No matter what, the customer service is top-notch, patient, and super friendly!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5509 in Tampa offer?
The store provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store #5509?
Monday to Friday, the store is open from 8:00 AM to 6:30 PM; Saturday from 9:30 AM to 3:00 PM; and Sunday from 9:00 AM to 3:00 PM.
Is The UPS Store #5509 open on holidays?
The store is closed on Thanksgiving (November 27), Christmas (December 25), New Year's Eve (December 31), New Year's Day (January 1), and January 19. It operates regular hours on Veterans Day and the day after Thanksgiving.
What payment methods are accepted at The UPS Store #5509?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #5509 and what is the address?
Yes, mailbox rentals are available. The store is located at 3690 W Gandy Blvd, Tampa, FL 33611, USA.
Does The UPS Store #5509 provide printing and shipping supplies?
Yes, they offer office products, mailing supplies, moving boxes, stamps, and postage among their products and services.
Can I get notary and faxing services at The UPS Store #5509?
Yes, the store offers notary services as well as faxing for your convenience.
What nearby food options are available close to The UPS Store #5509?
Nearby options include Jersey Mike’s Subs, Blackjack Pizza, Chipotle Mexican Grill, and Smoothie King, making it easy to grab a meal before or after your visit.
Are there any nearby services that complement The UPS Store #5509’s offerings?
Yes, Shred Nations offers shredding services, and Fresh Marketing Technologies provides marketing and advertising services nearby, which may benefit your business needs.
What entertainment or convenience options are near The UPS Store #5509?
Near the store, you can enjoy Pinarama bowling and arcade for entertainment or visit 7-Eleven for quick convenience items.