The UPS Store

4.0
211 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4586 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Of W Hillsborough Ave & Sheldon Rd.

Details

  • DeliveryNot available

Location

The UPS Store
8635 W Hillsborough Ave, Tampa, FL
33615, United States

Hours

Reviews

4.0
211 reviews
5 stars
154
4 stars
4
3 stars
2
2 stars
6
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like David and Michael for their exceptional service.

Efficiency

Customers frequently noted the quick service and minimal wait times, highlighting the store's ability to handle busy periods effectively.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service, particularly regarding package handling and customer interactions.

Professionalism

Several reviews emphasized the professionalism of the staff, although there were instances of unprofessional behavior reported by some customers.

Cleanliness

The store was described as clean and well-maintained, contributing to a positive customer experience.
  • AJ
    Amanda Johnson
    6 days ago
    5.0
    The level of care and customer service at this location is truly unmatched. I’m not sure why it’s taken me 8 years of being a customer to write a review, but I truly love stopping in. The owners are so friendly, and the staff works incredibly hard. I do a lot of online shopping, which means a lot of returns, so I’m there at least once a week, if not more. I have gone to other UPS locations in the past, and this one truly goes above and beyond for their guests.
  • AS
    Azaria Soto
    Jan 4, 2026
    1.0
    Two girls have no idea what they’re doing and terrible people skills. I may not look Spanish but I know what you’re saying. I only gave one star because there was a gentleman working there who seemed super helpful with great customer service, otherwise I would give them no stars.
  • SS
    Sumo
    Dec 30, 2025
    5.0
    This is my favorite UPS Store. I never have a long wait in this store. It is appropriately staffed and every employee I've ever dealt with has been very helpful, as well as polite and professional.
  • RB
    Regina Baker
    Dec 27, 2025
    1.0
    Owner not friendly charges 13 cents for printout labels very tacky
  • JC
    Jewel Carr
    Dec 17, 2025
    5.0
    Very polite and fast they moved the line of people

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4586 in Tampa offer?

The UPS Store #4586 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.