The UPS Store

4.0
224 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5672 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Racetrack & Nine Eagles (Next To Winn Dixie Supermarket).

Details

  • DeliveryNot available

Location

The UPS Store
13046 Racetrack Rd, Tampa, FL
33626, United States

Hours

Reviews

4.0
224 reviews
5 stars
166
4 stars
4
3 stars
2
2 stars
3
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Anna, Randall, and Jolene for their exceptional service.

Staffing Issues

Several reviews noted that the store is often understaffed, especially during busy times, leading to longer wait times and customer frustration.

Management Concerns

There were multiple complaints regarding the management style of the current manager, Jolene, with some customers expressing dissatisfaction with her attitude and handling of customer issues.

Mixed Experiences

While many customers reported positive experiences, there were also significant complaints about rude behavior from staff and unresolved issues with packages.
  • LP
    Lidia Ponce
    6 days ago
    5.0
    Always happy to with this UPS store, employees are always helpful and friendly, Randall was specially helpful today when I needed assistance to send some documents , but in general my family and I have always have a great experience at this location
  • ER
    edith rosen
    6 days ago
    5.0
    Staff at this UPS location are friendly and very helpful.
  • AJ
    Abby Jude
    Jan 4, 2026
    5.0
    Randall is awesome. The store is convenient and reliable.
  • BS
    Brandi Sarrett
    Dec 22, 2025
    5.0
    I have been using the UPS store on Racetrack Rd. for quite some time, so I can say with confidence that they consistently provide exceptional, quick, and friendly service. The Store Manager, Anna, is particularly fantastic and always a pleasure to work with!
  • MG
    Mindi Leigh Grimming
    Dec 21, 2025
    5.0
    Randall is very patient and efficient. Very busy Sunday before Christmas and although working alone handled everyone with kindness!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store in Tampa?

The UPS Store #5672 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.