The UPS Store

4.0
207 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5672 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Racetrack & Nine Eagles (Next To Winn Dixie Supermarket).

Details

  • DeliveryNot available

Location

The UPS Store
13046 Racetrack Rd, Tampa, FL
33626, United States

Hours

Reviews

4.0
207 reviews
5 stars
150
4 stars
4
3 stars
1
2 stars
3
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members like Randall, Jolene, and Camden, while others reported rude and unprofessional behavior from certain employees.

Management Issues

Several reviews highlighted poor management practices, particularly regarding the new manager Jolene, who received mixed feedback for her handling of customer interactions.

Efficiency

While some customers experienced quick and efficient service, others reported long wait times and slow processing, leading to frustration.

Lost Packages

Multiple customers expressed dissatisfaction with lost packages and inadequate tracking, leading to significant financial issues.

Store Environment

The store's atmosphere received mixed reviews, with some customers noting a friendly environment while others described it as chaotic and poorly managed.
  • AB
    Alan Bernstein
    3 days ago
    5.0
    I always use the Racetrack UPS for my shipping needs. Anna and the rest of the team are true professionals and great to deal with!
  • JD
    Julia N. Dolman
    3 days ago
    5.0
    Anna is amazing. Professional, courteous, always helpful. Great experience here once a week when I come.
  • CL
    Ciara Levy
    3 days ago
    5.0
    Anna was super helpful, patient and kind! She processed my returns quickly and helped me with printing a label. Thank you!
  • LG
    LInda Guillot
    6 days ago
    5.0
    Anna and Carson were fantastic, they are not only great multitaskers, but have such great attitudes. You are lucky to have such hard working employees.
  • JM
    Julia Molozina
    Nov 17, 2025
    5.0
    Randall went above and beyond, taking time to help us. His professionalism and kindness made a stressful situation easy. Truly appreciate his exceptional service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store in Tampa?

The UPS Store #5672 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.