The UPS Store

4.4
559 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4317 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Howard & Swann Avenues, Next Door To Panera Bread.

Details

  • DeliveryNot available

Location

The UPS Store
701 S Howard Ave, Tampa, FL
33606, United States

Hours

Reviews

4.4
558 reviews
5 stars
461
4 stars
7
3 stars
2
2 stars
9
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior from certain employees.

Staff Performance

Several reviews highlighted specific employees, like Tia and Kolla, for their exceptional service, while others criticized the attitude of some staff members.

Pricing Concerns

Customers expressed dissatisfaction with high prices for services such as printing and scanning, suggesting that competitors offer better rates.

Store Environment

The cleanliness and organization of the store received mixed reviews, with some customers noting a decline in the store's condition over time.

Overall Experience

While many customers had positive experiences and plan to return, a significant number expressed frustration with inconsistent service and staff attitudes.
  • MS
    MJ Yanet Salazar
    4 days ago
    2.0
    Unprofessional to say the least. I will never go to this location again. I gave 2 stars because one of the employees was semi helpful for about 10 seconds.
  • AH
    Allison Hoyos
    Nov 12, 2025
    5.0
    Great location! Amazing service, clean and quick. Helped me deliver my package in less than a minute. Cola was amazing at helping me and was very nice!
  • SH
    Sarah Harriage
    Nov 11, 2025
    5.0
    Ms. Tia, associate at the UPS at S. Howard/Swann in Tampa, was getting an earful from a woman who was apparently an angry regular there. (Just pick another store. This is badgering.) Tia handled the situation so calmy, respectfully and factually, and especially because this customer seems to visit the store just to be mean, the professionalism amazes me even more. Nice job, Ms. Tia! I'll be back to see you all. Much respect!
  • AP
    Anil Patel
    Nov 8, 2025
    1.0
    Poor customer service. I inquired about Livescan finger printing service. One of the question I asked that do I need to do complete any type of form online prior to coming in. Her response was, in a rude manner "whoever told you to get finger printing should have told you wat to do" . I called another UPS store and I was informed that I have to go to a website called "Sterling Identity" and sign up and then bring a QR code that is provided by them. The individual who answered my call at Howard and Swann is pure incompetent or not happy working there. If you are a owner and reading this review, you should think about hiring more competent individuals if you care about your business
  • AP
    Anil Patel
    Nov 8, 2025
    1.0
    Poor customer service. called regarding Live finger printing service. When asked do I need to do anything on line in order to get finger printing at their location. I give an answer in rude manner, "Who ever told you to get finger printing they should have told you what to do"

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store #4317 in Tampa?

The UPS Store #4317 is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.