The UPS Store

3.7
145 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3762 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center Opposite Sickles High School.

Location

The UPS Store
7853 Gunn Highway, Tampa, FL
33626, United States

Hours

Reviews

3.7
145 reviews
5 stars
91
4 stars
7
3 stars
2
2 stars
3
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Nathan, Destiny, and Jake O.

Efficiency

Customers frequently noted the quick and efficient service, especially for package drop-offs and returns.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude behavior from some staff members, particularly the owner, leading to a few customers vowing not to return.

Pricing Issues

Several customers expressed dissatisfaction with unexpected charges, such as fees for tape and receiving packages, which contributed to negative perceptions of the store.

Store Management

The store has received mixed feedback regarding management, with some praising the new management while others criticized the owner's attitude and customer service.
  • JM
    judy mohammed
    6 days ago
    5.0
    Jake and Jake were efficient and very courteous. Thanks a lot, I did not have to tell them anything, Jake just knew. Thank you
  • MT
    Mckenny Torres
    Jan 14, 2026
    5.0
    Went in this morning at 11am to return a Apple watch to Amazon and was attended by Jasmine. This young lady was very courteous, patient and helpful. Great asset to the UPS store. Thank you for your assistance
  • LW
    Laurel Whiteside
    Jan 3, 2026
    5.0
    I just left this location a few minutes ago and wanted to thank & recognize Destiny for her assistance. I arrived to drop off a package less than 5 minutes before they closed; I also needed to print a label with a QR code for the package. Destiny helped me efficiently without rushing our interaction. I appreciate her kindness & professionalism. Thanks again!!! 😊 (*would highly recommend this location).
  • TH
    Terri Hensley
    Dec 18, 2025
    5.0
    Jake O and Andre were very attentive and friendly. They helped me figure out the best way to send the package I was mailing. They just took a personal interest which was very helpful.
  • AH
    Avarie Hannah
    Dec 15, 2025
    5.0
    The store is under new management and has been extremely warm, helpful, and fast service. The manager is on TOP OF IT. I’m so grateful I can have my business Box right next to my grocery store, so convenient! Thank you guys and keep up the good work!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3762 in Tampa offer?

The UPS Store #3762 offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.