The UPS Store

3.6
135 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3762 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center Opposite Sickles High School.

Location

The UPS Store
7853 Gunn Highway, Tampa, FL
33626, United States

Hours

Reviews

3.6
135 reviews
5 stars
81
4 stars
7
3 stars
2
2 stars
3
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others, including the owner, received criticism for rudeness and poor attitude.

Pricing Issues

Customers expressed dissatisfaction with unexpected charges, such as fees for tape and receiving packages, leading to perceptions of unfair pricing.

Efficiency

Many customers appreciated the quick and efficient service, especially for Amazon returns, though some reported delays and issues with package handling.

Store Management

The management style of the owner received negative feedback, with reports of unprofessional behavior and lack of customer care.

Location Convenience

The store's location is convenient for many customers, but there are complaints about inconsistent hours and early closures.
  • RR
    Ramanathan Ramasubbu
    4 days ago
    5.0
    I had a great experience at this UPS Service Center. The staff was friendly, efficient, and very helpful with my shipping needs. They handled everything quickly and made sure my package was packed and sent safely. The location was clean, organized, and the service was top-notch from start to finish. Definitely one of the best UPS centers I’ve visited. Highly recommend for reliable and professional service
  • DP
    Duares Perez
    5 days ago
    5.0
    Being a costumer for a couple of years and I have always been very pleased with the staff and their help. Today Deep and Nathan helped me sent a big order back to Amazon. Not only were they extremely helpful and patience, but they were also very kind respectful and sweet. Bravo to them for always making our lives easier.
  • MD
    Maria D
    Nov 16, 2025
    5.0
    I had a great experience today at UPS when Pearl and Nick assisted in my Amazon returns that were slightly complicated. Both associates were very kind and helpful. They handled the issue with a smile the entire time. Great employees to represent UPS!!!
  • BM
    Balinda Moreland
    Nov 16, 2025
    5.0
    Pearl provided truly excellent service at UPS today. I came in with at least six packages, and she handled every single one with patience, professionalism, and a great attitude. She walked me through each step, made sure everything was labeled correctly, and never once made me feel rushed. It’s rare to find someone who’s both efficient and genuinely kind, and Pearl absolutely delivered that level of service. I really appreciate her help and want to acknowledge the outstanding job she’s doing.
  • HN
    Huyen Nguyen
    Nov 3, 2025
    1.0
    I went to send my package to my friend who living 3 hours away from Tampa today 11/03/2025. The young girl (i believe shes new) working there asked me what inside of my package. I said foods (snacks) for my friends and mentioned its dried foods. She said UPS policy for whatever foods is overnight shipping only and told me its $97 for my package. I told her its not different states and i dont need overnight. She still insist on the overnight shipping was my only option. I ended up going to another UPS and i only paid $30 for my package. So ridiculous service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3762 in Tampa offer?

The UPS Store #3762 offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.