The UPS Store

4.3
170 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6988 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
12094 Anderson Rd, Tampa, FL
33625, United States

Hours

Reviews

4.3
170 reviews
5 stars
141
4 stars
1
3 stars
0
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.

Efficiency

Customers noted the quick service and efficient handling of tasks, often mentioning minimal wait times even during busy periods.

Management

The management, particularly Paul and Lina, were frequently commended for their attentiveness and personal touch, contributing to a positive customer experience.

Mixed Experiences

While many reviews were positive, there were some complaints about rude staff and overcharging, indicating inconsistency in service quality.

Cleanliness and Organization

The store was described as clean, organized, and well-managed, enhancing the overall customer experience.
  • HC
    Hector Cardenas
    2 days ago
    5.0
    I don't really write reviews but this ups is the shit, I did not know they closed at 3pm, I arrived at 3:30pm 30mins after close the gentleman behind the counter was still taking people! Extremely grateful he was able to help me. Thar is what customer service is all about. Love coming to the ups and it means a lot they were able to accommodate even 30mins after close. Really nice people and I'll definitely be coming back.
  • FM
    Frank Morantin
    Nov 9, 2025
    1.0
    There is ABSOLUTELY no reason to charge a customer to print a label when you can scan it from a cell phone. What is even more idiotic is to print it, scan the paper label, and then dispose of the paper label. YOU literally could have scanned the label on the phone.
  • SW
    Sharon Witsel
    Nov 3, 2025
    5.0
    Very convenient place. The service here is absolutely amazing, and I was able to get in and out very quickly with little wait. The place is located in not a cramped area, so it’s super easy to get your things from where ever you need to. Recommend for anyone, especially if in a rush.
  • CO
    Carlos Otero
    Oct 24, 2025
    5.0
    I’m very grateful for Lena and staff! I needed a customized poster printed last minute for an unexpected funeral, and they went above and beyond to make it happen within 24 hours. Their kindness, professionalism, and fast turnaround truly made a difference during a difficult time. Thank you so much, Lena and team — I really appreciate your help!
  • DM
    Devon Manto
    Oct 24, 2025
    5.0
    This store has always been well managed, but about 1 year ago it was taken over by new owners and they brought this store to a whole new level! This store is always clean and tidy and has the true spirit of a well run family business with a personal touch. The employees and owners (always on site) are always very polite and helpful. The employees stay for a long time which says a lot about the true character of the owners/operator. I am a boxholder and moved to this store because of how I was treated at another store nearby when there was a problem with a shipment. This UPS store is the most spacious (great for holidays), organized and clean that I have ever been in, which insures that your package is going to be handled properly and with care. Lots of carts readily available so that you don't break your back. Plenty of staff to get you in and out quickly, every day and especially during the Holiday Seasons! Thank you Lina, Eddy, Rita, Vinny and the rest of the team for keeping my business running smoothly!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6988 in Tampa offer?

The UPS Store #6988 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.