AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Waiting a week past the delivery date... no delivery and no one to speak with when I call. This company is terrible.
JR
jorge rodriguez
Jun 18, 2025
1.0
terrible service did not deliver my items correctly and the service is terrible
KV
Kimberly Vincent
Dec 4, 2024
1.0
Horrific Service! This company is a complete joke, how major companies such as Sam’s Club uses them is beyond me. Service has been so bad that I’m seriously considering canceling my Sam’s membership until they use a different delivery carrier. I have filed complains with Sam’s and to the point of canceling the order completely as I haven’t received the product. AIT’s customer service is worse than their shipping. Avoid this company at all costs.
KR
Krissy Roesler
Sep 13, 2023
1.0
Delivery company from Hell. I bought a 3500 mattress and never received it. The first delivery time I set up, they never came because I didn’t confirm the delivery time within ten minutes of them texting me. The second time they said it was out of stock, and I was never contacted that it would not be delivered. I sat around for 5 hours and wasted my whole day waiting for a second time! Then that rescheduled delivery was lost in transit! How do you lose a mattress? I’ve wasted three days for this company to fail me each time. I took off work one of the days! Absolutely horrible company.
SE
Steve Ekes
Nov 10, 2020
2.0
Customer service poor. I would not choose to use them.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
What services does AIT Worldwide Logistics offer?
AIT Worldwide Logistics offers freight forwarding, air freight, ground distribution, sea freight, import, export, customs clearance, warehousing, and intermodal services.
Where is AIT Worldwide Logistics located in Tampa?
AIT Worldwide Logistics is located at 5706 Benjamin Center Drive, Suite 118, Tampa, FL 33634.
What are the operating hours of AIT Worldwide Logistics?
The business is open Monday from 7:30 AM to 8:30 PM, Tuesday to Friday from 8:00 AM to 8:30 PM, and closed on weekends and certain holidays.
Does AIT Worldwide Logistics handle international shipping?
Yes, AIT is a global freight forwarding company experienced in shipping worldwide and offers customs clearance support with an in-house, licensed customs brokerage team.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds multiple certifications, including authorized economic operator status and good distribution practices certification across its global locations.
Can I drop off items for return at the AIT facility?
No, AIT facilities are not consumer parcel drop-off locations. Customers should contact their seller or shipper to arrange returns.
What nearby healthcare services are available around AIT Worldwide Logistics Tampa location?
Nearby healthcare services include Matrix Healthcare Services, Coast Dental Corporate for dental care, and Medcorp for laboratory testing and medical services.
Are there any nearby places for business meetings or coworking near AIT Worldwide Logistics?
Diebold Eras offers coworking space nearby, which can be convenient for business meetings or remote work before or after visiting AIT.
What dining options are near AIT Worldwide Logistics Tampa?
Moxie's Too Cafe and Deli is a nearby restaurant and cafe where customers can grab a meal or a quick deli item during their visit to the area.
How can nearby postal services assist customers visiting AIT Worldwide Logistics?
The USPS post office nearby can help customers with mailing needs and package drop-offs, complementing AIT's freight and logistics services.