AIT Worldwide Logistics

2.1
11 reviews
AIT Worldwide Logistics - our people deliver.

About

Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.

Details

  • Wheelchair accessible entranceAvailable

Location

AIT Worldwide Logistics
5706 Benjamin Center Drive, Tampa, FL
33634, United States

Hours

Reviews

2.1
11 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
1
1 star
7
  • CS
    Chris S.
    Oct 6, 2025
    1.0
    Waiting a week past the delivery date... no delivery and no one to speak with when I call. This company is terrible.
  • JR
    jorge rodriguez
    Jun 18, 2025
    1.0
    terrible service did not deliver my items correctly and the service is terrible
  • KV
    Kimberly Vincent
    Dec 4, 2024
    1.0
    Horrific Service! This company is a complete joke, how major companies such as Sam’s Club uses them is beyond me. Service has been so bad that I’m seriously considering canceling my Sam’s membership until they use a different delivery carrier. I have filed complains with Sam’s and to the point of canceling the order completely as I haven’t received the product. AIT’s customer service is worse than their shipping. Avoid this company at all costs.
  • KR
    Krissy Roesler
    Sep 13, 2023
    1.0
    Delivery company from Hell. I bought a 3500 mattress and never received it. The first delivery time I set up, they never came because I didn’t confirm the delivery time within ten minutes of them texting me. The second time they said it was out of stock, and I was never contacted that it would not be delivered. I sat around for 5 hours and wasted my whole day waiting for a second time! Then that rescheduled delivery was lost in transit! How do you lose a mattress? I’ve wasted three days for this company to fail me each time. I took off work one of the days! Absolutely horrible company.
  • SE
    Steve Ekes
    Nov 10, 2020
    2.0
    Customer service poor. I would not choose to use them.

Frequently Asked Questions About AIT Worldwide Logistics

Do you have any other locations in North America?

Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.

Do you offer international shipping?

Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.