United States Postal Service

2.1
349 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7875 NW 57th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7875 NW 57th St, Tamarac, FL
33351, United States

Hours

Reviews

2.1
349 reviews
5 stars
71
4 stars
23
3 stars
11
2 stars
13
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor customer service, citing rude staff, lack of urgency, and unhelpfulness.

Staffing Issues

Many reviews highlighted chronic understaffing, leading to long wait times and inadequate service during busy hours.

Package Handling

Customers frequently experienced lost or misdelivered packages, with complaints about the reliability of the delivery service.

Mixed Experiences

While some employees received praise for their helpfulness and professionalism, many others were criticized for their negative attitudes and lack of customer care.
  • MB
    Monica Blake
    1 day ago
    5.0
    I need helping in returning a package using a returning label. I had no clue as this was my time doing this. Barbara was so helpful, kind and professional in assisting me. She didn't make me look as dumb as I felt lol. Thank you Barbara!
  • AP
    Angelica Paris
    4 days ago
    1.0
    The worst USPS in South Florida. The employees here barely work and seem to enjoy getting paid for doing nothing. They are extremely slow—unbelievably slow. Every time I come, there are about 15 people in line and it takes almost an hour. If they don’t like their job, they should stay home. The service feels careless and mediocre every single time.
  • FR
    fred rome
    Jan 2, 2026
    2.0
    Great location, poorly managed. Retail clerks have no sense of urgency they are too busy on their personal cell phones and walk away every opportunity they get.
  • LF
    Leo Ford
    Dec 30, 2025
    1.0
    Horrible service. Long lines. Usually only one person waiting on customers. Takes forever to do anything!!!
  • YO
    yvan oriol
    Dec 12, 2025
    1.0
    You all lost my package, and then proceeded to basically do nothing about it, telling me lies about going to locate my package and I’ll be receiving updates, for me to have to basically hunt down anyone to tell me anything about my package. Now I’m being told it’s a complete loss and to contact the sellers. You people have no customer service at all, and apparently drivers that don’t know how to read addresses. The people at USPS Tamarac and Fort Lauderdale are useless.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.