United States Postal Service

2.4
214 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2355 Centerville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2355 Centerville Rd, Tallahassee, FL
32308, United States

Hours

Reviews

2.4
214 reviews
5 stars
61
4 stars
11
3 stars
10
2 stars
12
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being friendly and helpful, while others are criticized for rudeness and lack of assistance.

Delivery Issues

Numerous complaints about misdelivered, lost, or delayed packages, leading to frustration among customers.

Long Wait Times

Customers frequently report long wait times, especially during busy hours, which affects overall satisfaction.

Communication Problems

Many customers express difficulty in reaching the post office by phone, with reports of calls going unanswered or leading to automated systems.
  • MA
    Mike Anderson
    Jan 3, 2026
    1.0
    Tallahassee USPS is the worst. Informed delivery shows items coming that show up days later. On mulitple occassions package tracking will update to delivery attempted but no access which is a straight lie. If you can't come and it is delayed, say so, stop with the lies. Not sure what the last investigation revealed but whatever the takeaways/action items were, they definately haven't improved the service yet.
  • DD
    Douglas Darling
    Dec 31, 2025
    5.0
    I know the Post Office gets bad reviews. Here is a different take. Went in on NYE. It was busy. People in line were grumbling, as usual. The postal workers were not influenced by the negative attitudes of customers. They were helpful, courteous and engaging. Spent a long amount of time with one older customer helping her understand the options of different shipping. It was a pleasure doing business with them.
  • BA
    B A
    Dec 4, 2025
    1.0
    Waited in line almost 10 minutes due to the customer and employee talking about exercising and weightlifting when the customer was already done with his transaction. Poor customer service.
  • KD
    K D
    Nov 25, 2025
    5.0
    Good service, friendly staff, good location, however it's usually crowded especially in the afternoon
  • NP
    Nicole Perry
    Oct 23, 2025
    5.0
    I want to recognize Mr. Vince for providing exceptional customer service during my recent visit. He was friendly, patient, and very knowledgeable. He took the time to make sure my mailing was done correctly and went above and beyond to help. It’s refreshing to be assisted by someone who truly cares about customers. Thank you, Mr. Vince, for your outstanding service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.