United States Postal Service

2.4
209 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2355 Centerville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2355 Centerville Rd, Tallahassee, FL
32308, United States

Hours

Reviews

2.4
209 reviews
5 stars
59
4 stars
11
3 stars
10
2 stars
12
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers praised the friendly and helpful staff, particularly highlighting individuals like Mr. Vince and Charron Addison for their exceptional service.

Delivery Issues

Numerous complaints were made regarding misdelivered packages, lost mail, and delays in delivery, causing frustration among customers.

Long Wait Times

Customers frequently reported long wait times at the post office, especially during busy hours, leading to dissatisfaction.

Communication Problems

Many reviews mentioned difficulties in reaching customer service via phone, with reports of calls going unanswered or being redirected to automated systems.

Mixed Experiences

While some customers had positive experiences, others expressed significant frustration with the overall reliability and efficiency of the service.
  • NP
    Nicole Perry
    Oct 23, 2025
    5.0
    I want to recognize Mr. Vince for providing exceptional customer service during my recent visit. He was friendly, patient, and very knowledgeable. He took the time to make sure my mailing was done correctly and went above and beyond to help. It’s refreshing to be assisted by someone who truly cares about customers. Thank you, Mr. Vince, for your outstanding service!
  • BB
    Brad B
    Oct 18, 2025
    5.0
    Charron Addison is awesome! Super polite and professional. Wished every company had a Charron Addison 👍
  • TH
    Tabetha Martin Howard
    Sep 27, 2025
    1.0
    Their driver put a vacant sticker in my mailbox months after I moved in. I wondered why my packages weren’t coming in for months!! Hundreds of dollars in a limbo!!! Products went back and I was genuinely confused. Not knowing how to do your job sometimes genuinely affects people lives!!!
  • JD
    Judi Davison
    Sep 15, 2025
    3.0
    The service is mostly courteous, friendly and pretty quick. Just a shame they have to fly the flags at half staff for someone that incited hate and division.
  • CR
    Christopher Rozzelle
    Jul 26, 2025
    1.0
    Had a package dropped off at the dropbox on a Thursday afternoon and it is Saturday in my package is still not scanned in! As a seller on eBay, this is very frustrating! Thanks to y’all. I’m probably gonna get a bad review so that’s why y’all are getting one. Do better!! I wish I could give y’all zero stars, but that’s not an option!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.