United States Postal Service

1.4
298 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2020 W Pensacola St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2020 W Pensacola St, Tallahassee, FL
32304, United States

Hours

Reviews

1.4
298 reviews
5 stars
20
4 stars
4
3 stars
6
2 stars
14
1 star
254
  • KK
    Keisha Keish
    Dec 31, 2024
    1.0
    This review is about the whole company versus this specific location. I ordered a package on Dec 22 and was given a delivery date of Dec 30. However the package is delayed because this service is old and outdated. The phone customer service is trash too because you can’t speak to an agent and they always have a delay going on. Amazon, UPS, FedEx, and even DHL are better shipping options than this raggedy POS.
  • KK
    KingLouwill
    Aug 30, 2022
    1.0
    They lost my package that arrived at their facility 4 days ago. I took it upon myself to go their location after the tracking information stated it was at the postal office and was awaiting scan. It’s been 4 days! The customer service was terrible, the young lady helping me showed no sense of urgency as she was slowly walked to the back. I asked to speak with the delivery supervisor and he also lacked people skills and a sense of urgency. He stated that this happens often. My question is who are they hiring and why is this location even still around if all they do is lose peoples packages once receiving them. This is absolutely ridiculous. They have no attention to detail and clearly care very little for peoples property. If I could give them 0 stars I would. Sorry excuse for a postal office. Update: it’s been over two weeks since my package arrived at this location. It was most likely stolen by one of the employees. Avoid this location if possible.
  • TB
    Tiffany Bailey
    Aug 19, 2020
    1.0
    One cashier, 15 people in line and no air conditioning. Sad
  • JD
    Jay Dub
    Oct 31, 2017
    1.0
    LAZY POSTMEN ALWAYS SAY MAILBOX IS FULL AND YOU MUST COME TO POST OFFICE TO PICKUP YOUR PACKAGES. TRY TO CALL....IT'S A MIRACLE IF YOU EVER GET THRU TO SPEAK WITH SOMEONE; AND IF YOU DO GET A LIVE PERSON ON THE PHONE, THEY ARE RUDE, UNPROFESSIONAL AND NON EMPATHETIC. RIDICULOUS....NOW I SEE WHY PEOPLE ORDER ONLINE AND USE FEDEX OR UPS....USPS IS A JOKE...A BIG FAT "DO NOT LAUGH, CAUSE AIN'T NOTHIN' FUNNY" JOKE

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.