Brand Certified
United States Postal Service
1.9(259 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3607 N Monroe St, Tallahassee, FL
32303, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3607 N Monroe St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
259 reviews
5 stars
47
4 stars
6
3 stars
6
2 stars
6
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, or unprofessional, while a few highlighted positive experiences with specific employees.
Delivery Issues
Numerous complaints about packages being misdelivered, lost, or not delivered at all, with customers expressing frustration over the lack of accountability.
Communication Problems
Customers frequently noted that the post office does not answer phone calls, leading to difficulties in resolving issues.
Staff Competence
There were mixed reviews regarding staff competence, with some praising individual employees while others described the overall staff as incompetent.
Overall Satisfaction
The overall sentiment is overwhelmingly negative, with many customers expressing a desire to avoid using USPS services due to repeated issues.
- GSGebrielle SmithFeb 13, 20265.0Travis was incredibly kind and helpful throughout my visit. Even though he had a long line of customers, he moved everyone through quickly and efficiently without making anyone feel rushed. He stayed friendly and professional the entire time. Great service!
- SMStephen MayersJan 22, 20261.0I wish I could zero stars. Unhelpful when asking for assistance finding a piece of mail that contains my new health insurance cards that had gone missing twice. Lady at the counter, Cheng, told me that she can’t help me and that I need to figure this out on my own. She mentioned I should report the mail missing on the website and when I asked her how to do that she said she has no clue how to do that. Ridiculously incompetent people.
- SKSupriya konthamDec 26, 20251.0BAD BAD BAD ..very bad service ! They gave a service request number , told me packages will be delivered, didn’t do anything and closed the case ! i have no words to describe the service . Extremely disappointed and disgusting!
- PRPhilip RubinNov 21, 20255.0Mack was pleasant, efficient, and provided excellent customer service.
- BBBrad BNov 17, 20255.0Ardria Johnson is polite and professional. 10 out of 10 stars 🌟
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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