United States Postal Service

1.8
255 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3607 N Monroe St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3607 N Monroe St, Tallahassee, FL
32303, United States

Hours

Reviews

1.8
255 reviews
5 stars
45
4 stars
6
3 stars
6
2 stars
6
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members provided helpful and friendly service, many customers reported rude and unprofessional behavior from others, leading to a mixed experience.

Delivery Issues

Numerous complaints about packages being misdelivered, lost, or marked as delivered when they were not received, causing significant frustration among customers.

Communication Problems

Customers frequently experienced difficulties reaching the post office by phone, with many reports of calls going unanswered or being abruptly disconnected.

Staffing Concerns

The location appears to be severely understaffed, contributing to long wait times and inadequate service.

Overall Satisfaction

Overall, customer satisfaction is low, with many expressing a desire for better management and accountability within the postal service.
  • PR
    Philip Rubin
    3 days ago
    5.0
    Mack was pleasant, efficient, and provided excellent customer service.
  • BB
    Brad B
    Nov 17, 2025
    5.0
    Ardria Johnson is polite and professional. 10 out of 10 stars 🌟
  • TC
    T.J. Carey
    Nov 4, 2025
    1.0
    Lived here for years, mail has only got worse. Get neighbors mail and others mail but not our own. For years this is a problem and still getting worse. I wish USPS did not exist, my advice stick with UPS or FedEx. We hope the government shuts down USPS since they are a huge problem. Do not mail anything USPS in Tallahassee
  • CB
    Carol “carolintallahassee” Bisig
    Oct 22, 2025
    5.0
    Helpful, efficient, and knowledgeable.
  • SM
    Sean McMahon
    Sep 11, 2025
    1.0
    Some of the most incompetent people....they consistently delivery the wrong mail and are usually late if you're given a specific delivery time frame.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.