Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3607 N Monroe St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
257 reviews
5 stars
46
4 stars
6
3 stars
6
2 stars
6
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their helpfulness, many reviews highlight rudeness and unprofessional behavior from others.
Delivery Issues
Numerous complaints about packages being misdelivered, lost, or not delivered at all, with many customers expressing frustration over the lack of accountability.
Communication Problems
Customers frequently report difficulty reaching the post office by phone, with many stating calls go unanswered or are abruptly disconnected.
Staff Competence
There are significant concerns regarding the competence of the staff, with multiple reviews mentioning incompetence in handling mail and packages.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing a desire to avoid using USPS services due to ongoing issues.
- SKSupriya konthamDec 26, 20251.0BAD BAD BAD ..very bad service ! They gave a service request number , told me packages will be delivered, didn’t do anything and closed the case ! i have no words to describe the service . Extremely disappointed and disgusting!
- PRPhilip RubinNov 21, 20255.0Mack was pleasant, efficient, and provided excellent customer service.
- BBBrad BNov 17, 20255.0Ardria Johnson is polite and professional. 10 out of 10 stars 🌟
- TCT.J. CareyNov 4, 20251.0Lived here for years, mail has only got worse. Get neighbors mail and others mail but not our own. For years this is a problem and still getting worse. I wish USPS did not exist, my advice stick with UPS or FedEx. We hope the government shuts down USPS since they are a huge problem. Do not mail anything USPS in Tallahassee
- CBCarol “carolintallahassee” BisigOct 22, 20255.0Helpful, efficient, and knowledgeable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3607 N Monroe St offer?
This Post Office provides mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices accept first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment online for passport services, although some offer limited walk-in hours.
What are the hours of operation for the USPS at 3607 N Monroe St?
Monday through Friday, open from 9:00 AM to 5:30 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online, then complete the setup in person at the Post Office.
What is the cost of a small PO Box at this location?
Prices vary by location; check exact pricing by entering your ZIP Code online at the USPS PO Box website.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours can vary, so check locally.
How can I find the United States Postal Service at 3607 N Monroe St using nearby landmarks?
It is near other USPS locations such as United States Post Office and Lake Jackson Post Office, and close to restaurants like Wing Street and Pizza Hut, offering convenient options before or after your visit.
Are there dining options near the Post Office at 3607 N Monroe St?
Yes, nearby dining includes Wing Street (American restaurant), Pizza Hut, and Sports Time Grill, convenient for a meal before or after your postal visit.
What local services are near the USPS location that customers might find useful?
Nearby services include U-Haul Neighborhood Dealer for truck rentals, Market Square Liquors for shopping, and Auto Audiophiles for car audio needs, helping customers combine errands efficiently.