The UPS Store

3.7
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2281 in Tallahassee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Lake Ella In Publix Shopping Center Next To Empire Chinese.

Details

  • DeliveryNot available

Location

The UPS Store
1700 N Monroe St, Tallahassee, FL
32303, United States

Hours

Reviews

3.7
137 reviews
5 stars
87
4 stars
6
3 stars
2
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond in their service.

Inconsistency

There are mixed reviews regarding customer service, with some customers reporting rude interactions and unprofessional behavior from certain staff members.

Shipping Issues

Several customers experienced problems with package handling, including lost packages and high shipping costs, leading to dissatisfaction.

Store Management

Feedback indicates issues with management, including unprofessional communication and handling of customer complaints.

Convenience

Customers appreciate the convenience of services offered, such as printing and notary services, but some noted the need for better organization and efficiency.
  • AS
    Adam Schmirler
    Nov 15, 2025
    3.0
    Shipping is expensive, and they were not able to give me a copy of my agreement because their printer was down. They should’ve had extra printing supplies and paper in the back. Not acceptable.
  • SA
    shelley ayers
    Nov 9, 2025
    1.0
    Judge for yourself if you believe this is professional behavior on the part of Lake Ella UPS store. Direct quoted from text to me today Nov 9, 2025: Hi this is Nida from the UPS store at Lake Ella Plaza. I still haven't sent back your package as I feel bad. I can deliver it to you after I get done from work today for $20. Let me know otherwise I will send it back tomorrow. ( I replied by text to send it back.) Nida replied by text: We have kept your oversized package at our store for over a month you feel you haven't been treated well. People are so ungrateful these days. Package will be sent back. Bye. Blocking you as well. Don't bother replying. My comment: Nida is the store manager. I am so dissapointed in her text .
  • BS
    Bev Swanson
    Aug 5, 2025
    5.0
    The UPS Store at 1717 N Monroe St, Tallahassee FL goes above and beyond for good service. They have done this on two separate occasions. I couldn't be more pleased. They deserve a pat on the back.
  • KW
    Kesandra Walker
    Jul 18, 2025
    5.0
    This is the ONLY UPS store I patronize because they have the BEST customer service!!! I will literally drive around and accumulate returns before I stop to any other UPS!!! Also, I live a hour away (that’s just how amazing they are).
  • JK
    John Kenny
    Jul 17, 2025
    5.0
    Super convenient but what makes this UPS store so incredible …. The staff. They go out of their way to give every person VIP treatment. Been here 5 years and this is by far the best team and would not go anywhere else! 5 stars

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2281 in Tallahassee offer?

The UPS Store #2281 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.