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The UPS Store

3.4
(128 reviews)

Business Details

2020 W Pensacola, Tallahassee, FL
32304, United States
(850) 575-4488

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4263 in Tallahassee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ocala Corners Shopping Center Next To Publix.

Details

  • DeliveryNot available

Location

The UPS Store
2020 W Pensacola, Tallahassee, FL
32304, United States

Hours

Reviews

3.4
128 reviews
5 stars
67
4 stars
12
3 stars
3
2 stars
1
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.

Efficiency

Customers expressed frustration with long wait times and inefficiencies, particularly regarding package drop-offs and handling.

Pricing Issues

Several reviews mention dissatisfaction with shipping costs and unexpected fees, leading to complaints about overcharging.

Management Concerns

There are multiple reports of poor management behavior, with some customers highlighting unprofessional attitudes from managers.

Positive Experiences

Despite the negative feedback, many customers also shared positive experiences, particularly with specific employees who provided excellent service.
  • AM
    Adrian Maiquez
    Feb 4, 2026
    5.0
    Superb customer service Came into this store the other day for a notary service and the girl who helped me was a God sent. I think her name was Macy, young lady with glasses. She was patient and sincerely so helpful. Go to her if you’re looking for competent customer service. Would come again for my notary needs!
  • PB
    Pamela Brown
    Jan 26, 2026
    1.0
    Worst experience ever! Friday January 23rd. Had to send a package to a relative in the same state. Employer measured incorrectly, overcharged for shipping, gave me a shipping quote, and not a shipping label , and the receipt had an incorrect tracking number. It took 3 calls to UPS customer service( CX rep Adam was great!) and a conference call with the store, to at least get the correct tracking #. Dropped package off on Friday morning, still not shipped by Monday. UPS store claimed no UPS truck came on Friday, or Saturday, and was awaiting truck today. Bogus lie because he admitted UPS truck came late on Saturday.
  • BB
    Brad B
    Jan 6, 2026
    5.0
    Aaron is awesome. Professional and helpful. Highly recommend. Thank you sir
  • LD
    Liam Dwayne
    Dec 28, 2025
    5.0
    Mr Junior Served me twice today and he sent above and beyond to ensure my goods were ready for sending top notch service sir! Thank you.
  • RB
    Robert Biggs
    Dec 27, 2025
    1.0
    Lost my vehicle title and was EXTREMELY rude when I came into the store. Refused to give me contact information for anyone in charge and bit my head off for asking for it. NEVER go here if you value what you are sending!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store #4263 in Tallahassee offer?

The UPS Store #4263 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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