FedEx Office in Tallahassee, FL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Dear FedEx Office Management,
I am writing to express my disappointment with the lack of customer service I experienced during my recent visit to your store at FedEx Office Print & Ship Center, 3425 Thomasville Rd Suite 4, Tallahassee, FL 32309.
I went in simply to copy some papers, but the process became unnecessarily complicated. When I asked for assistance, the employees at the desk did not provide any help or guidance. Despite being in the store for about 45 minutes, no one made an effort to follow up or ask if we needed help. It felt as though we were left to “figure it out ourselves,” which is unacceptable for a customer-facing business.
I expect better service and professionalism from a company like FedEx Office. I hope this matter is addressed with the staff at this location to ensure that future customers receive the courtesy and assistance they deserve.
Sincerely,
Customer
FedEx Office – 3425 Thomasville Rd Suite 4, Tallahassee, FL 32309
JJ
Jayda Jefferson
Sep 13, 2025
2.0
They were honestly rude and condescending. The guy charged us for a package that was larger than what we dropped off. We weren’t greeted but the two people behind us were. Fine if you need self-service but not if you need help.
PR
Pusheen Master Race
Aug 9, 2025
5.0
Nicer people work here than at the Monroe store. There's a strange difference in customer service. Maybe it's the area giving an effect of comfort.
JM
James Moesch
Jul 25, 2025
1.0
I had an urgent need for a simple print job that only consisted of 8 pages of cardstock. The person on the phone was totally unwilling to help in any way. Absolutely zero customer service. No desire to help out. Frustrated, I called a nearby location on Monroe. Without hesitation Paul, the manager gladly offered to help. He was by himself in the store too! In closing, don’t use this location. Go to the Monroe store if you want customer service
RF
Red Forman
Jul 21, 2025
1.0
It’s stunning how far FedEx has fallen. My visit was just to ship a FedEx envelope. Mission NOT accomplished. This location is now an utter disaster, along with doing anything online with FedEx thinking it will save time. This location was once somewhat better. I’m now heading to that bastion of complete dysfunction and utter incompetence, the Centerville Road Post Office to see if we can have any better luck there mailing one small item.