FedEx Office Print & Ship Center

Reviews

• TT

  TheGoodguy200

  Oct 25, 2025
  1.0
  Dear FedEx Office Management, I am writing to express my disappointment with the lack of customer service I experienced during my recent visit to your store at FedEx Office Print & Ship Center, 3425 Thomasville Rd Suite 4, Tallahassee, FL 32309. I went in simply to copy some papers, but the process became unnecessarily complicated. When I asked for assistance, the employees at the desk did not provide any help or guidance. Despite being in the store for about 45 minutes, no one made an effort to follow up or ask if we needed help. It felt as though we were left to “figure it out ourselves,” which is unacceptable for a customer-facing business. I expect better service and professionalism from a company like FedEx Office. I hope this matter is addressed with the staff at this location to ensure that future customers receive the courtesy and assistance they deserve. Sincerely, Customer FedEx Office – 3425 Thomasville Rd Suite 4, Tallahassee, FL 32309
• JJ

  Jayda Jefferson

  Sep 13, 2025
  2.0
  They were honestly rude and condescending. The guy charged us for a package that was larger than what we dropped off. We weren’t greeted but the two people behind us were. Fine if you need self-service but not if you need help.
• PR

  Pusheen Master Race

  Aug 9, 2025
  5.0
  Nicer people work here than at the Monroe store. There's a strange difference in customer service. Maybe it's the area giving an effect of comfort.
• JM

  James Moesch

  Jul 25, 2025
  1.0
  I had an urgent need for a simple print job that only consisted of 8 pages of cardstock. The person on the phone was totally unwilling to help in any way. Absolutely zero customer service. No desire to help out. Frustrated, I called a nearby location on Monroe. Without hesitation Paul, the manager gladly offered to help. He was by himself in the store too! In closing, don’t use this location. Go to the Monroe store if you want customer service
• RF

  Red Forman

  Jul 21, 2025
  1.0
  It’s stunning how far FedEx has fallen. My visit was just to ship a FedEx envelope. Mission NOT accomplished. This location is now an utter disaster, along with doing anything online with FedEx thinking it will save time. This location was once somewhat better. I’m now heading to that bastion of complete dysfunction and utter incompetence, the Centerville Road Post Office to see if we can have any better luck there mailing one small item.

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