United States Postal Service

2.4
125 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12801 W Sunrise Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12801 W Sunrise Blvd, Sunrise, FL
33323, United States

Hours

Reviews

2.4
125 reviews
5 stars
33
4 stars
9
3 stars
7
2 stars
6
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of employees being dismissive and unprofessional.

Efficiency

Customers experienced long wait times and inconsistent service, often due to understaffing and employees taking breaks during busy hours.

Operational Issues

The location frequently failed to open on time and closed early, leading to frustration among customers who relied on their posted hours.

Mixed Experiences

While many reviews were negative, some customers reported positive interactions with specific employees who provided helpful and friendly service.

Accessibility

The location is noted for its convenience within the mall, but parking and access can be challenging due to traffic.
  • SH
    Sun Hy
    3 days ago
    2.0
    The slowest, most unprofessional post office I've been to. There was only one person working and apparently he is required to load 'the truck' within 15 mns and so another customer and I were standing there for a good 15 mns before he could take care of us. Having just one person working especially on a Friday evening is insane! Smh
  • PL
    Panchis L
    Oct 21, 2025
    1.0
    Hace unos meses envié un documento para que llegara a Bogotá Colombia en cinco días priority el documento llegó DOS MESES tarde.!!!! Llame hablé con muchas personas no me re-embolsaron mi dinero $ 76 me sentí realmente estafada fui a esta insigne y empresa tan representativa de 🇺🇸 Nunca volveré.!!
  • CS
    Chloe Schumann
    Sep 17, 2025
    5.0
    I didn’t have a lot of time and this location was SO QUICK. Luckily, no line and the young lady was very efficient
  • JB
    Jennifer Berthy
    Jun 18, 2025
    1.0
    Wish I could give 0 stars. Absolutely terrible. I have called over 10 times for the past few days and no one has picked up. My package was apparently picked up from this post office, but I did not pick it up. There was no one else listed as an alternate pick up person. So was it stolen?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.