The UPS Store

4.3
275 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3200 in Sunrise offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sawgrass Plaza Next To Applebee's Restaurant.

Details

  • DeliveryNot available

Location

The UPS Store
12717 W Sunrise Blvd, Sunrise, FL
33323, United States

Hours

Reviews

4.3
275 reviews
5 stars
219
4 stars
7
3 stars
2
2 stars
2
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly Cristina, Ana, and Magaly, highlighting their professionalism, patience, and willingness to help.

Store Cleanliness

The store is frequently described as clean, organized, and well-maintained, contributing to a positive customer experience.

Staffing Issues

Some reviews noted long wait times due to insufficient staffing during busy periods, leading to frustration among customers.

Mixed Experiences

While many customers had positive interactions, there were also reports of poor service and unhelpful staff in certain instances, indicating inconsistency in customer experiences.
  • AM
    Ada Morin
    Dec 12, 2025
    5.0
    The associates were very professional and helpful to my needs.
  • EA
    E A
    Dec 1, 2025
    5.0
    Great service received! Will be back when the opportunity arises again.
  • JC
    Julian Castillo
    Nov 4, 2025
    5.0
    I love coming here for the customer service, Cristina and Ana are exceptional. Always willing to help and answer all of my questions.
  • JH
    Julissa Hernandez
    Oct 27, 2025
    5.0
    I just want to take a minute to shout out Cristina at this UPS Store. She’s honestly the sweetest and most helpful person ever. I came in needing help with some really important documents, and she went above and beyond to make sure everything was handled perfectly. She was so kind, patient, and easy to talk to. It really felt like I was being helped by a friend who cared. Everything got done super quickly and smoothly, and she made the whole process stress free. People like her make such a difference. It’s rare to get service like that these days. Thank you, Cristina, for being so amazing and making my day a little brighter❤️! If you ever come to this location, make sure to see Cristina, she’s the best.
  • NN
    Nancy
    Oct 27, 2025
    5.0
    I came in to return an item from GAP through Happy Returns, but I wasn’t sure how to do it since it was my first time using it. Cristina was super kind and patient — she explained everything and helped me complete the return without any trouble. I really appreciate her help!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3200 in Sunrise offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.