Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18070 Collins Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
18070 Collins Ave, Sunny Isles Beach, FL
33160, United States
Hours
Reviews
1.3
389 reviews
5 stars
24
4 stars4
3 stars5
2 stars2
1 star
354
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely rude and unhelpful staff, with many customers feeling disrespected and insulted during their visits.
Operational Hours
Customers frequently report that the post office closes early or is closed during posted business hours, leading to frustration and inconvenience.
Professionalism
The staff is described as unprofessional, with complaints about their negative attitudes and lack of basic customer service skills.
Management Issues
There are calls for management to address the ongoing issues, as many customers feel that complaints are ignored and no improvements are made.
- EEEvelynJan 5, 20261.0Despite being open they claim they are closed and don’t want you inside. They kick you out
- MPMarta PaliwodaDec 22, 20251.0The worst post office workers I’ve ever encountered. They seem to be on a constant power trip — rude, condescending, and unnecessarily dismissive. I go very seldom, and I am always polite, yet they still manage to be extremely unpleasant every single time. Avoid at all costs.
- VSVictoria ShenerDec 20, 20251.0This place is a nightmare. They constantly close before their official hours or stay on break indefinitely. If you're lucky enough to get in, be prepared for awful service and a nasty attitude from the staff. They are beyond rude
- VAVered AtzmonDec 18, 20251.0This place is horrible, customer service is very bad, I try not to go there unless I don’t have a choice, today at 3:53 it was closed although it should be open till 4:15, with a sign on the door - out for lunch???? At 3:53? Another lady said that the same sign was also yesterday, when will you take care of this horrible service branch?
- RDRoby DayDec 18, 20251.0Very frequently you'll be presented with the infamous "on break" sign, for unknown duration at unknown times. Like now, over an hour now and it's 30 minutes closing.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 18070 Collins Ave, Sunny Isles Beach?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler; limited walk-in hours may be available.
What are the operating hours of this United States Postal Service branch?
The Post Office is open Monday through Friday from 8:45 AM to 4:15 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at the USPS website, and then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary; please check with this local Post Office for specifics.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Where can I find nearby dining options after visiting the Post Office at 18070 Collins Ave?
Nearby dining options include Tony Roma's steakhouse, Pizza Rustica, Sushi Zen & Izakaya, and The Pizza Hunters, all located close to the Post Office.
What public services are available near this USPS location that I might visit?
Sunny Isles Beach Government Center, Sunny Isles Beach Police Department, and Miami-Dade Public Library System are nearby public service locations you can visit.
Are there car rental services near the USPS branch at 18070 Collins Ave?
Yes, nearby car rental agencies include Alamo Rent A Car, Enterprise Rent-A-Car, and Gator Car Rental, convenient for your travel needs.