Brand Certified
The UPS Store
4.6(449 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
16850 Collins Ave, Sunny Isles Beach, FL
33160, United States
Certified by The UPS Store • Feb 22, 2026
(305) 944-7565
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/fl/sunny-isles-beach/16850-collins-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4432 in Sunny Isles Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - R K Plaza South Next To Marshall's And Cvs.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.6
449 reviews
5 stars
400
4 stars6
3 stars1
2 stars5
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Dante, Ruben, and Andy.
Mixed Experiences
While some reviews praised the service, others reported negative experiences with certain employees displaying poor attitudes and lack of professionalism.
Efficiency
Several customers noted the quick service and efficiency of the staff, although some mentioned long wait times during busy periods.
Store Management
Feedback indicated concerns about management responsiveness to customer issues and the overall organization of the store.
- ADAlan DelmarFeb 13, 20265.0Francisco at The UPS Store delivered outstanding service from start to finish. He was friendly, patient, and incredibly knowledgeable—he walked us through all our options, handled everything efficiently, and made the whole process stress-free. It’s rare to find someone who combines professionalism with such genuine care for customers. We left confident everything was handled perfectly. Huge thanks to Francisco—we’ll definitely be back!
- MOMixi OsorioFeb 9, 20265.0Exceptional service deserves to be recognized, and The UPS Store truly exceeded my expectations. From the moment I walked in, I felt genuinely welcomed — the team was not only professional and efficient, but also incredibly attentive and kind. It’s rare to find a place where excellence and human warmth coexist so naturally. What could have been a simple errand became a seamless and uplifting experience. This is what world-class service feels like. Grateful to have found a team that leads with professionalism and heart. I will absolutely return and recommend them with full confidence.👌🏻
- NMNadia MFeb 7, 20265.0Went in on a busy Saturday and Christina was incredibly helpful despite how many customers were there. She made the whole process quick and stress-free. She answered all of my questions and really took the time to make sure my package was handled with care. Thank you for helping me choose the right box and explaining the different certified mail options. Truly great customer service—thank you!
- ABadriano baldesariFeb 6, 20265.0Excelente atención por parte de Dante. Me ayudó con mi devolución de Amazon de manera muy amable, paciente y profesional. Se tomó el tiempo de explicarme todo el proceso y resolver mis dudas, haciendo que algo que suele ser engorroso sea simple y rápido. Da gusto encontrarse con personas así. ¡Muchas gracias, Dante!
- COCurtis OrdwayJan 27, 20265.0Great experience with the UPS Store in Sunny Isles Beach, FL. I called with an issue that started from a miscommunication at a different UPS Store location and the manager here was receptive and helpful. He took the time to listen, sympathize and worked with me to resolve it, even though the issue didn’t originate with them. His willingness to help really stood out and it’s refreshing to deal with managers that care more about finding solutions and making things right than the bottom line. I truly appreciate the professionalism and would absolutely recommend this location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Sunny Isles Beach offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store in Sunny Isles Beach?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday and Sunday from 10:00 AM to 4:00 PM. Holiday hours may vary.
Is The UPS Store in Sunny Isles Beach open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 4:00 PM.
Which languages are spoken at The UPS Store in Sunny Isles Beach?
The store staff speaks Spanish, French, Russian, and Portuguese.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide any special offers or coupons?
Yes, they offer special deals and coupons which can be found on their website.
Where is The UPS Store in Sunny Isles Beach located?
It is located at 16850 Collins Ave #112, Sunny Isles Beach, FL 33160, next to Marshalls and CVS in R K Plaza South.
What nearby places can I visit before or after my visit to The UPS Store?
You can visit nearby places such as CVS Pharmacy for pharmacy needs, Patagonia Nahuen for food and coffee, or Club Pilates for fitness.
Are there nearby car rental agencies to The UPS Store in Sunny Isles Beach?
Yes, National Car Rental and Alamo Rent A Car are nearby and convenient for customers who may need rental vehicles.
Can I find shredding services near The UPS Store other than the store itself?
Yes, Shred Nations offering shredding services is located nearby for additional shredding needs.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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