United States Postal Service

2.4
117 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 801 SE Johnson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
801 SE Johnson Ave, Stuart, FL
34994, United States

Hours

Reviews

2.4
117 reviews
5 stars
33
4 stars
7
3 stars
4
2 stars
4
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with specific employees mentioned for their hostile behavior.

Delivery Issues

Many customers reported significant delays and misdeliveries, with packages marked as delivered but not received.

Facility Conditions

The post office is described as dirty and poorly maintained, with complaints about mold and uncleanliness.

Mixed Experiences

While some customers reported positive interactions with specific employees, the overall sentiment leans heavily towards dissatisfaction.
  • BH
    Brian Hoese
    Dec 29, 2025
    1.0
    If I could give zero stars I would. We changed our address with the Stuart post office the end of October 2025 it’s now end of December 2025 and we are still getting mail delivered to the old address. I have been in there 4 times and every time they say they will make sure the carrier knows that you are no longer living at this location. I said that’s what you said the 3 times before “well what else do you want me to do” that’s his words. Maybe Trump needs DOGE to look into USPS! Everyone of the customer service employees at this place are horrible. And when you start asking questions they get defensive. I don’t work for USPS so I cannot fix the problem, you as the postmaster should be able to fix problems! DO YOUR JOB!
  • MB
    Michael Boothe
    Dec 22, 2025
    5.0
    This place is amazing!!! And the girl cynthia is absolutely stunning!😍😍😍
  • HB
    Hailey Boisvert
    Dec 16, 2025
    1.0
    Always having issues with this location. The customer service is terrible and I haven’t been receiving my packages even though they say “delivered”.
  • CK
    Cayla Keegan
    Dec 8, 2025
    1.0
    I paid for priority shipping, so that my package would be delivered in 3 days. It has been 16 days and my package is still not delivered.
  • BT
    Bill Troncho
    Dec 3, 2025
    3.0
    They are alright. Little slow but things got done.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.