Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8501 Philatelic Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While many customers praised the friendly and helpful staff, there were numerous complaints about unprofessional behavior and poor service, particularly regarding phone support and handling of mail issues.
Efficiency
Several reviews highlighted fast service and minimal wait times, but others reported significant delays in mail delivery and issues with lost packages.
Communication Issues
Customers expressed frustration with the lack of effective communication, both in person and via phone, often leading to unresolved issues and confusion.
Mail Handling
There were multiple complaints about misdelivered mail, damaged packages, and failure to follow through on mail hold requests.
Facility Conditions
The post office was generally described as clean and easy to navigate, although some customers noted staffing shortages affecting service quality.
CM
Cheryl Mickel
Oct 29, 2025
5.0
I was greeted me with a smile. I had a great experience at this location. I usually go to the location at 19101 Cortez Blvd, Brooksville but was tired of the poor attitudes and political anti-Trump discussion going on between federal workers.
CC
Crystal
Sep 30, 2025
1.0
NO PHONE!! When you call the number it takes you to an automated system That is completely useless and no help at all!!
Get a freaking real phone number! I just need to know what time you're open till!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 8501 Philatelic Dr?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and usually offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler; however, limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, it is open from 9:00 AM to 7:00 PM, and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so you should check with this local Post Office for exact times.
What nearby places can I visit before or after my trip to the Post Office?
Nearby you can visit Back Roads Pub for a drink, Styles N Smiles for a beauty treatment, or Philly's Best Cheesesteak House for a meal.
Are there other Post Office branches close to this location?
Yes, the Post Office-Spring Hill Branch is nearby and offers similar postal and government services.
How can nearby real estate services enhance my visit to this area?
Several real estate agents and property management services like Tropic Shores Realty are nearby, which can be convenient if you are moving or need relocation assistance.
Is it possible to book a passport appointment online for this Post Office?
Yes, appointments for passport services can be scheduled online via the USPS reservation URL.