The UPS Store

4.7
259 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5519 in Spring Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Barclay & Spring Hill Dr.

Details

  • DeliveryNot available

Location

The UPS Store
14391 Spring Hill Dr, Spring Hill, FL
34609, United States

Hours

Reviews

4.7
259 reviews
5 stars
239
4 stars
1
3 stars
1
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the store's quick service and efficient handling of packages, making it a preferred location for shipping and returns.

Store Atmosphere

Customers appreciated the welcoming and pleasant atmosphere of the store, often describing it as feeling like family.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding pricing and service from specific employees.
  • JL
    Jennifer Engle Link
    Nov 17, 2025
    5.0
    Wish I could give more than 5 stars!! Jorden was an amazing help and went above and beyond his job responsibilities to help. He was very professional, patient and has the best personality ever!!
  • RH
    Ron Hampton
    Oct 29, 2025
    1.0
    Watch out for new girl Staci. She snapped at me today because I needed help. Customer service fell below par today from what I have expected and appreciated in the past.
  • MC
    Mark Christian
    Oct 28, 2025
    1.0
    I I could leave negative stars I would. Lost my package gave me the run around and told me to contact ups? I was at the ups store. Absolutely terrible, never resolved the issue, lost package and money
  • RB
    Rebecca Basso
    Oct 21, 2025
    5.0
    I absolutely love going to the Barkley UPS STORE!! They are so personable and greet you like family when you come in the door! Even though they are my local store I would travel to them if they weren't, because I have had to go to other stores for other people and the Barkley Store is Hands down soo friendly and helpful and they get you in and out REAL QUICK❤️👍🏻‼️They know you are in a hurry and have a million things to do and they have such a 😊 great system that it runs so smoothe! And everything is always so very nice and neat and clean👍🏻👩🏻‍🦰‼️Alexa is Great😊❤️she always has a smile for us! Back in 2014, we had an Exchange Student From South Korea her name was Yugin and we needed to get all of her documents faxed back to South Korea so she could begin her college education. Alexa helped us with that and thanks to that, Yugin and has her degree and she’s been travelling all over Europe on college internships and on Business as now is in Egypt on business visiting the pyramids! Wow!🤩 Thanks Alexa You helped facilitate All that❤️❤️❤️👍‼️this review is long coming because I have been wanting to do it because you have had this awesome 🤩 store for a long time I regret not doing it! But thank you 🙏 you for making Spring Hill/Brooksville the Best Part of UPS ❤️💕
  • BM
    Bill “The Florida Guy” M.
    Oct 8, 2025
    5.0
    Quick and always cheerful

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5519 in Spring Hill offer?

The UPS Store #5519 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.