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The UPS Store #4177 in Spring Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northcliff Blvd & Mariner Blvd In The Publix Shopping Center.
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Long Wait Times
Many customers reported consistently long wait times, often exceeding 30 minutes, leading to frustration.
Pricing Issues
Customers expressed dissatisfaction with pricing, particularly regarding charges for tape and printing services, which they felt were excessive.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards negative experiences.
AL
Aslhey Ley
Feb 25, 2026
1.0
I don’t understand how, after so many complaints about the extremely slow service at this UPS location, nothing has been done to fix the issue. The line takes forever — there were only four people ahead of me, and it still took more than 30 minutes.
DD
Defi Don
Feb 24, 2026
3.0
This place is always out the door busy … they have several people working so it goes smooth but it’s alway busy. I have had to leave because I would have had to stand outside and did not want that so I went down the road
TT
Tom
Feb 21, 2026
5.0
1st visit to this or any UPS store,business done s.ooth and efficient, courteous staff.
CD
Carlos Duclos
Feb 10, 2026
1.0
When your servicing people and having an attitude that equals lost a business. I will never come back to this UPS store again. The attitude and lack of service they have in this place does not warrant me spending my money or by time.
AS
Anthony Sciacchitano
Jan 2, 2026
1.0
They wont take amazon returns without a box even when your amazon return says "No label No box required". They refused to accept my return without a box. And yes, this location pops up on my amazon app as a no box no label location for amazon returns.