Brand Certified
United States Postal Service
2.2(215 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5927 SW 70th St, South Miami, FL
33143, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5927 SW 70th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
215 reviews
5 stars
54
4 stars
6
3 stars
5
2 stars
8
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a poor attitude towards customers.
Staffing Issues
Frequent complaints about understaffing, leading to long wait times and inadequate service during busy hours.
Operational Hours
Customers expressed frustration over inconsistent operating hours, including early closures and unannounced breaks.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
Facility Conditions
Several reviews highlighted poor maintenance and cleanliness of the facility, contributing to a negative impression.
- JAJoseph AndreFeb 23, 20261.0Very disappointed with the fact that none of the employees in this place is familiar with some forms and every time I go there, I get charged much more. They need to be retrained. How can you not know the difference between an individual Certificate of Mailing and a CTOM-Firm. The customer service is already poor and they got upset when I suggested that they were charging me wrong. Not a good representation of the post office.
- VBVee BeeJan 2, 20261.0I’ve had other issues here with their customer service before, but never mentioned it. However, I came to pick up my mail after they were supposed to hold it for a month and not one piece of mail is here and they don’t know why and they tried to contact the carrier who will not pick up the phone and the supervisor never came out to discuss it with me after I waited and I left a handwritten note with my number, saying to call me and asked if he would call me by the end of today and she could not guarantee it. It was a very simple job and very important and they could not come through with the paperwork to ensure that my mail was safe and now I have no idea what happened to all of my mail. There is also 1 person working behind the desk today & the line is 20 people long.
- JPJoe PalmerDec 9, 20255.0Just visited (about 12:30pm on a Tuesday). Not very many customers. Two workers at the counter; they were kind. I was mailing about 15 packages, and the worker helping me was efficient. Thank you!
- DDDiegoNov 18, 20251.0Terrible experience in this office. I got there 40 minutes before closing and a very rude agent closed the door on me and my father’s faces saying they were closing at 6pm. We told her the hours were 6:30pm and she said they close at 6pm. Then we told her it was 5:48pm and she said they were closed, locked the door and walked away! Who ever hired this individual to represent the prestigious USPS must revisit this case with this, and every agent and take action so people like this do not throw to trash the work of many years, the values of our nation.
- NLNicole LinnOct 20, 20255.0The girls who work there are truly incredible! As I was getting ready to launch my online shop, I was there multiple times a week asking them questions about shipping & weighing items. They thoroughly explained everything to me & were so excited when my shop was finally live & I started to bring in orders for them to ship out. They are the best :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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