United States Postal Service

2.4
213 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9355 113th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9355 113th St, Seminole, FL
33772, United States

Hours

Reviews

2.4
213 reviews
5 stars
65
4 stars
11
3 stars
3
2 stars
9
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Package Delivery Issues

Numerous reviews highlighted problems with lost or delayed packages, with some customers suspecting theft or mismanagement.

Efficiency

Customers expressed frustration with long wait times and slow service, particularly during busy hours.

Passport Services

Mixed experiences were reported regarding passport services, with some customers facing difficulties and unhelpful staff.

Overall Satisfaction

Opinions varied widely, with some customers having positive experiences while others reported significant dissatisfaction with the service.
  • FF
    Florida Folks
    Nov 8, 2025
    2.0
    Our biggest problem is when we send out mail from our home mailbox, the USPS CARRIER DOES NOT SCAN THE TRACKING NUMBER on our large envelopes so we cannot track the package. This is nerve racking!
  • VB
    Virginia W. Betancourt
    Sep 20, 2025
    1.0
    My package has been here for a week here now .Hopefully theyre able to investigate what if occurring to everyone’s packages.
  • CJ
    Carl John
    Sep 19, 2025
    1.0
    Tried twice to send a letter to Germany. Both times they returned the letter to me, and they did not know why. Unfortunately useless for shipping. Pigeons are faster
  • ND
    Noah Von Dauber
    Sep 9, 2025
    3.0
    I use this post office frequently and haven't really had many slip ups, my packages have always gotten to their destination intact and on time. However... they do not offer general delivery pickup like most other post offices. Learned that the hard way when my package ended up in their storage room. Thankfully they found it. Now I have to go all the way to largo to pick up packages.
  • LP
    Landen Phommakhaysone
    Aug 24, 2025
    1.0
    Problems with so called "lost" packages here, I truly believe there is a major issue of theft if you just drop off packages without having them scanned in first thus showing in the tracking history the USPS never took possession. Do not, I repeat DO NOT just drop off a pre-paid shipping package, anyone can just swipe it and USPS can just say you never dropped anything off. Make them scan it in and get a receipt of possession.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.