United States Postal Service

2.5
220 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9355 113th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9355 113th St, Seminole, FL
33772, United States

Hours

Reviews

2.5
220 reviews
5 stars
69
4 stars
11
3 stars
3
2 stars
9
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about lost packages, misdeliveries, and delays in delivery, indicating significant problems with the reliability of mail handling.

Efficiency

While some customers report quick service and efficient staff, others mention long wait times and slow processing, especially during busy periods.

Facility Condition

The post office is generally described as clean and well-maintained, but some customers have noted issues with the availability of services and equipment.
  • MM
    Mary
    Dec 22, 2025
    1.0
    I know it is Christmas time -- but one employee in customer service with a line almost out the door -- come on USPS -- you can do better than that at 9:30 in the morning on a Monday.
  • LL
    Lori Lindstrom
    Dec 17, 2025
    5.0
    Kevin was wonderful! He was super helpful and kind. The post office was slightly busy this morning but both Kevin and the other rep never lost their smile. They were swift, efficient and friendly the whole time!
  • NZ
    Nicholas Zito
    Dec 13, 2025
    1.0
    Delivered my package to someone else again. Stated it was dropped off at my doorstep. Thanks for ruining my kids Christmas
  • CL
    Christopher Long
    Dec 12, 2025
    5.0
    the best post office ive found in pinellas county. like 100000000% better than the horrible people at Largo. Everyone is super nice and helpful and the line moves fast.
  • CH
    Chuck Hart
    Dec 8, 2025
    5.0
    I have no idea why this post office is rated so poorly. I had an excellent experience today. The line was about eight deep, but there were four clerks, one at each checkout area. Everyone there was friendly and efficient. I would absolutely go there again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.