United States Postal Service

2.4
192 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1661 Ringling Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1661 Ringling Blvd, Sarasota, FL
34230, United States

Hours

Reviews

2.4
192 reviews
5 stars
55
4 stars
10
3 stars
8
2 stars
9
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of assistance.

Delivery Issues

Numerous complaints about mail and package delivery problems, including misdelivery, delays, and lost items.

Accessibility

Customers express frustration with the inability to reach the post office by phone and issues with access to P.O. boxes.

Staff Professionalism

While some staff members are noted for their professionalism, others are described as unhelpful or rude, leading to inconsistent customer experiences.
  • WM
    William Mueller
    1 day ago
    1.0
    No way to get hold anyone at this location by phone. Calling the local number pushes the caller through several recorded messages and caller prompts motivating you to accept an automated answer or pursue online information. Eventually, after a few minutes of this, the system finally says they are connecting you to a customer service agent at which time the phone rings five or six times then provides a recording that no customer service agents are available -- and then it cuts the call! No holding for the next agent. No callback feature. You've just been given the finger then the boot. I did this routine 4-5 times over an entire afternoon, with the exact same result every time. There is no customer service here. Shameful. They need more humans!!!
  • TT
    Thomas
    Dec 29, 2025
    1.0
    Cannot deliver mail right to my condo. They need to READ the building number AND the unit numbers— not just look at the unit numbers since they repeat for every building! Amazon FedEx and UPS get it right!
  • AM
    Alex Mars
    Dec 11, 2025
    5.0
    My sister is experiencing an issue with an online order. The tracking information shows that the package was delivered; however, we did not receive it. She went to the post office for assistance, and the supervisor, Jason Kerr, was very helpful. He informed her that the tracking number was incorrect and provided documentation she can use to request a refund from the company. Our family lives in the 34237 area and has visited this post office regularly. We have always been satisfied with the service provided by the staff.
  • JB
    Jens Bleickert
    Nov 14, 2025
    5.0
    Shipped a package to Switzerland. The clerk Tiffany helped me quickly and professional with a smile and got me in and out in no time. First Class Service!
  • CJ
    Courtland Johnson
    Nov 11, 2025
    1.0
    One of the worst Post Office. You have to make sure you get here by a certain time in the evening or you'll be locked out from your P.O.Box. They don't have a cleaning crew, ( as im told is the reason) so nobody can open the doors until the manager decides to come in at 8:30 in the morning. Google says they're open today, The doors are locked. . So...🤔 CLOSED? 🤷‍♂️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.