United States Postal Service

2.3
165 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2875 Ashton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2875 Ashton Rd, Sarasota, FL
34231, United States

Hours

Reviews

2.3
165 reviews
5 stars
44
4 stars
6
3 stars
9
2 stars
6
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Long Wait Times

Numerous reviews mentioned excessively long wait times, often with only one or two clerks available to assist a large number of customers.

Lost Mail Issues

Several customers experienced problems with lost or misdelivered mail, leading to frustration and dissatisfaction.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment was negative, with many expressing a desire to avoid this location.
  • JH
    James Hunter
    Dec 15, 2025
    5.0
    Excellent friendly service.
  • MP
    Maegan Pungsuwan
    Nov 22, 2025
    5.0
    Roy was super helpful with renewing my passport!
  • JS
    J S
    Nov 21, 2025
    3.0
    Certified letter lost. Waited 20 min for supervisor, no show. Promised a call back at home. No call. Tried to call in, rang 30 times and disconnected. Be happy to upgrade review when resolved
  • EE
    emma R (Emmma)
    Nov 19, 2025
    1.0
    This may be one of the worst post offices in Sarasota. I hate leaving negative reviews but I really must say this place is just awful. One staff member in particular is horribly rude and disrespectful. Don’t work in customer service if you don’t like people or can at least fake a positive attitude. It’s not that serious my friend. Not helpful, quite slow, everyone looks miserable and just mean.
  • SG
    Sheref Gadalla
    Nov 15, 2025
    5.0
    Beth is Awesome. She was very welcoming, knowledgeable and so helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.