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United States Postal Service

2.3
(168 reviews)

Business Details

2875 Ashton Rd, Sarasota, FL
34231, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2875 Ashton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2875 Ashton Rd, Sarasota, FL
34231, United States

Hours

Reviews

2.3
168 reviews
5 stars
44
4 stars
6
3 stars
9
2 stars
6
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Long Wait Times

Frequent mentions of long lines and slow service, with customers often waiting 30 minutes or more.

Lost Mail Issues

Numerous reviews highlighted problems with lost or misdelivered mail, causing frustration for customers.

Inconsistent Experiences

While some customers praised individual employees for their helpfulness, others had negative experiences, indicating inconsistency in service quality.

Management Concerns

Several reviews suggested a need for better management and staffing to improve overall efficiency and customer satisfaction.
  • MD
    Melina Duffy
    1 day ago
    1.0
    Worst customer service. There is no structure, no updates on the package once its been dropped off and no sense of urgency. The workers are old, miserable and unacceptable. Something needs to change immediately.
  • MM
    Mike
    2 days ago
    1.0
    over 20 people in line at 5:20 with 1 employee working. This is a everyday thing here each person takes 2-5 min to help.This is miserable no a/c. I hate this place !
  • DB
    Diana B
    Jan 21, 2026
    1.0
    All you need to know about this place
  • JH
    James Hunter
    Dec 15, 2025
    5.0
    Excellent friendly service.
  • EE
    emma R (Emmma)
    Nov 19, 2025
    1.0
    This may be one of the worst post offices in Sarasota. I hate leaving negative reviews but I really must say this place is just awful. One staff member in particular is horribly rude and disrespectful. Don’t work in customer service if you don’t like people or can at least fake a positive attitude. It’s not that serious my friend. Not helpful, quite slow, everyone looks miserable and just mean.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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