United States Postal Service

2.3
164 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2875 Ashton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2875 Ashton Rd, Sarasota, FL
34231, United States

Hours

Reviews

2.3
164 reviews
5 stars
43
4 stars
6
3 stars
9
2 stars
6
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with lost or misdelivered mail, causing frustration for customers.

Long Wait Times

Customers frequently mentioned long lines and slow service, often waiting 30 minutes or more to be served.

Inconsistent Experiences

While some customers praised individual employees for their helpfulness, many others had negative experiences, indicating a lack of consistent service quality.

Management Concerns

Several reviews suggested that poor management and staffing issues contributed to the overall negative experiences reported by customers.
  • MP
    Maegan Pungsuwan
    2 days ago
    5.0
    Roy was super helpful with renewing my passport!
  • JS
    J S
    3 days ago
    3.0
    Certified letter lost. Waited 20 min for supervisor, no show. Promised a call back at home. No call. Tried to call in, rang 30 times and disconnected. Be happy to upgrade review when resolved
  • EE
    emma R (Emmma)
    5 days ago
    1.0
    This may be one of the worst post offices in Sarasota. I hate leaving negative reviews but I really must say this place is just awful. One staff member in particular is horribly rude and disrespectful. Don’t work in customer service if you don’t like people or can at least fake a positive attitude. It’s not that serious my friend. Not helpful, quite slow, everyone looks miserable and just mean.
  • SG
    Sheref Gadalla
    Nov 15, 2025
    5.0
    Beth is Awesome. She was very welcoming, knowledgeable and so helpful
  • TS
    Tim Stewart
    Nov 15, 2025
    1.0
    the worst post office in the country

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.