The UPS Store

3.8
158 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0089 in Sarasota offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Bee Ridge And 41 In The Publix/Petco/Pier One Paradise Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
15 Paradise Plaza, Sarasota, FL
34239, United States

Hours

Reviews

3.8
158 reviews
5 stars
107
4 stars
3
3 stars
1
2 stars
3
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and returns.

Professionalism

Several reviews highlighted the professionalism of the employees, noting their efficiency and ability to handle complicated situations.

Safety Measures

Customers appreciated the store's enforcement of mask mandates and safety protocols during the pandemic, making them feel secure while doing business.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, citing rudeness and unprofessional behavior.

Pricing Concerns

A few customers expressed dissatisfaction with unexpected charges for services like printing shipping labels, feeling it was excessive.
  • ML
    Mary Levi
    5 days ago
    5.0
    The employees here go out of their way to help you! They are not only courteous, they are also very efficient, and professional. Hannah is especially great! I went in there, not knowing what I needed exactly, and she had the time and patience to help me! I am so thankful for where I can go when I have any UPS needs!
  • SS
    Samantha Shobe
    Nov 14, 2025
    1.0
    I hand made a ceramic urn for one of my best friends who just tragically lost her brother. And just today shipped that item through this UPS store. I wrote on the box “this side up”, “fragile”, and “hand made with love”. The box was scanned as the last truck was leaving for the day. I walked out to my car and proceeded to watched the guy front desk hand it to the truck driver. Then they laughed at the notes to on the box, I guess didn’t like being “told what to do” with a box of extreme emotional sentiment, maliciously flip the box over to the opposite end as requested and then literally chuck the box into the truck. While her heart is in pieces, and mine breaks with her, I hope that attempt to feel powerful does not also shatter the attempt at sharing love at someone’s lowest point. I couldn’t believe my eyes as that precious cargo was very purposely handled with intent to destroy. Gutted by having to watch that. Truck number and license plate recorded for preventing this sort of thing in the future.
  • JR
    Joe Rossi
    Oct 14, 2025
    5.0
    A BIG THANK YOU TO KYLE & JAY, Excellent Customer Service consistently, above and beyond to make sure all My transactions were done and completed properly
  • RK
    Robby Kirk
    Sep 27, 2025
    5.0
    I had a lot to ship out of state , the employee was very helpfull to what is the best way and price to ship my packages. The ups store is the greatest .
  • TN
    Trish Nugent
    Sep 22, 2025
    2.0
    I’m not sure whether to give Verizon a bad review or this particular UPS store, but I believe it was the UPS store employees fault. Most of the time for returning Amazon purchases and all, they are great. However… The Verizon store directed me to return my phone for a trade-in credit (citing that Verizon no longer takes care of that) through the UPS store. Well, I did get the return slip, but Verizon never received it. Unfortunately, I was left to pay the monthly payment instead of getting trade-in value because I lost the shipment confirmation so I could not provide to Verizon. My fiancé and I suspect that a certain store employee might have pocketed the phone.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are The UPS Store #0089's regular operating hours?

The UPS Store #0089 in Sarasota is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.