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The UPS Store

3.9
(268 reviews)

Business Details

5077 Fruitville Rd, Sarasota, FL
34232, United States
(941) 377-5877
https://locations.theupsstore.com/fl/sarasota/5077-fruitville-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6151 in Sarasota offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Fruitville Road Near Palms Memorial Park.

Details

  • DeliveryNot available

Location

The UPS Store
5077 Fruitville Rd, Sarasota, FL
34232, United States

Hours

Reviews

3.9
268 reviews
5 stars
189
4 stars
3
3 stars
5
2 stars
8
1 star
63

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Roman received numerous commendations for his exceptional customer service, being described as friendly, helpful, and efficient.

Customer Service Issues

Some customers reported negative experiences with rude staff, particularly mentioning unprofessional behavior from the owner.

Pricing Concerns

Several reviews criticized the store for charging for basic services, such as tape and printing labels, which some customers found excessive.

Overall Experience

While many customers praised the staff and service, there were notable complaints about inconsistency in service quality.
  • PG
    Patty Grifo
    3 days ago
    5.0
    Roman, was SO HELPFUL. I’ll use this UPS location again.
  • TH
    Tori Hogan-wilging
    Feb 21, 2026
    5.0
    Thanks for the copies roman and Sandra. Good luck with your new job at UPS!
  • AF
    Anderson Silva de Freitas
    Feb 21, 2026
    5.0
    Very convenient location cause I live right across the street and Roman is always very kind and helpful.
  • RD
    Robin Dean
    Feb 14, 2026
    5.0
    Love this location because Roman is so friendly and helpful. He makes running errands so much more enjoyable!
  • TF
    Tiffany Ferrara
    Feb 1, 2026
    5.0
    Roman is the kind of person who turns a routine errand into a genuinely good experience. At the UPS Store, he doesn’t just help customers, he takes care of them. He listens, explains things clearly, stays patient even when situations are stressful, and makes sure people leave feeling confident and respected. You can tell he takes real pride in his work and in doing right by others, and that kind of care can’t be taught. It’s rare to come across customer service that feels this sincere and consistent, and Roman delivers it every single time. He represents the business with professionalism, warmth, and integrity, and the store is better because he’s there. He absolutely deserves recognition and a raise for the value he brings, not just to the company, but to every customer who walks through the door.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6151 in Sarasota offer?

The UPS Store #6151 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more. It's locally owned and operated to assist customers with a range of mailing and business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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