The UPS Store

3.6
160 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3249 in Sanford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Lake Forest Publix Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
5224 W Sr 46, Sanford, FL
32771, United States

Hours

Reviews

3.6
160 reviews
5 stars
100
4 stars
2
3 stars
2
2 stars
3
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kenneth and Amanda for their exceptional service.

Pricing Issues

Several reviews mentioned high prices for shipping and additional fees for services like printing labels and taping boxes, leading to dissatisfaction.

Efficiency

Customers frequently noted the quick service and minimal wait times, with many expressing satisfaction with the speed of transactions.

Mixed Experiences

While many reviews were positive, some customers reported poor service experiences, particularly regarding package handling and communication.

Store Management

The new ownership received positive feedback for improving the store's atmosphere and customer service, although some complaints about management practices persisted.
  • AB
    Al Bermudez
    Nov 16, 2025
    5.0
    We love our UPS and nothing comes close, not Amazon, not FedEx, not DHL. Thank you for all the years of service, dedication and loyalty to customers like me. Happy Thanksgiving and a very Merry Christmas top all at UPS. =)
  • JR
    John Retemeyer
    Nov 12, 2025
    5.0
    Five star service from
  • PD
    Patricia Dillman
    Oct 27, 2025
    1.0
    Can you say OUCH! Went in Saturday to mail 2 packages slow boat because I wanted it to be sent cheaply. I also bought a box which btw is non returnable… the cheapest price they gave me was $33 by post office for an empty backpack and $27 for a small hoodie. I went to the post office today and shipped the packages for $12.95 and $17.95. Not as bad as the second UPS store which quoted me $48 to send one package and $33 to send the other. These people are independent of each other but represent the same company. I will not go into their stores again
  • JC
    Jordan Cali
    Oct 24, 2025
    5.0
    The team members they are always very friendly, the way times are good. I definitely recommend this place.
  • AM
    Arielle Mastrapa
    Oct 17, 2025
    5.0
    Amanda was so kind and helpful, and she was very knowledgeable! Made my visit very pleasant :)

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3249 in Sanford offer?

The UPS Store #3249 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.

Where is The UPS Store #3249 located in Sanford?

It is located at 5224 W Sr 46 in Sanford, Florida 32771, inside the Lake Forest Publix Plaza.