United States Postal Service

2.0
199 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1201 Gandy Blvd N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1201 Gandy Blvd N, Saint Petersburg, FL
33702, United States

Hours

Reviews

2.0
199 reviews
5 stars
40
4 stars
11
3 stars
1
2 stars
9
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of employees displaying condescending attitudes and a lack of professionalism.

Long Wait Times

Many customers reported long lines and slow service, often due to understaffing, leading to frustration among patrons.

Package Delivery Issues

Frequent complaints about misdelivered packages, packages marked as delivered but not received, and poor handling of delivery requests were noted.

Inadequate Facilities

Customers expressed dissatisfaction with the lack of self-service kiosks and outdated equipment, which contributed to the overall inefficiency of the location.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating that experiences can vary significantly.
  • RR
    Robert
    3 days ago
    1.0
    You are all wasting your time complaining on here, I promise you they are being ignored for the most part. What everyone needs to understand is that the employees at the post office are union, and I suppose this could be argued as to why they might be a bad idea, because although they do help protect the employees, they also protect the bad ones also. If you really want to have a chance of making a difference, the best option you have is to call the 800 number on here and file complaints. They have to investigate them and if they get enough even the union will have a hard time protecting them and this behavior and those of them that have been there long enough, they are still getting a pension when they retire and I can guarantee you they don’t want to risk losing that.
  • TJ
    Tyler Jefferson
    4 days ago
    1.0
    Workers need to have training on customer service. The same young lady is rude every time I visit this post office. It doesn’t hurt to smile and be kind.
  • CQ
    Cesar E Quevedo
    6 days ago
    1.0
    On 11/18/2025 I went to this Post Office (which to MY BIG CURSE is the one that services my home address) to follow up on a lost package. I went there on 11/12/2025 & left my name, phone number & all the info. related to my lost package (Tracking #, sender's info., etc.) on a printed paper for them and they promised to look into it and call me. They did NONE! So, I went again today 11/18/2025. "SJT" rang the bell like 10 times calling the manager/"Rachel G" (nothing against "SJT"...she was busy & this was a "Manager's issue" anyways). After making me wait for 15 minutes "SJT" told me to leave my info. again, and I refused because I had already done that and the manager/"Rachel G" did NOTHING! After 10 more minutes waiting, "SJT" went to the manager's office, came back and told me the manager/"Rachel G" was NOT going to come out..."Too busy".... Are you going to tell me she can't come out for 5 minutes to care for a customer who is PHYSICALLY PRESENT AND WHO HAS WAITED FOR ALMOST HALF AN HOUR!!!??? Totally disrespectful, unkind & unprofessional. DO NOT USE THIS POST OFFICE IF YOU DON'T HAVE TO!!! I have my doubts about their delivery personnel also... I've had several packages "lost"...the USPS should look into this office's manager and delivery personnel.
  • AP
    Autumn Protho
    Nov 13, 2025
    1.0
    Don’t bother calling because they’re not going to answer the phone.
  • VF
    Vanessa Fonseca
    Oct 11, 2025
    1.0
    Outdated location that doesn’t have a machine to print labels like other locations have. Plus, the staff at this location are rude & do not know what customer service is. Never coming back.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.