United States Postal Service

2.9
204 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3135 1st Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3135 1st Ave N, Saint Petersburg, FL
33730, United States

Hours

Reviews

2.9
204 reviews
5 stars
78
4 stars
13
3 stars
12
2 stars
9
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Operational Issues

Customers reported long wait times, understaffing, and issues with mail delivery and package handling.

Facility Conditions

The post office is undergoing construction, leading to complaints about cleanliness and accessibility.

Positive Experiences

Some customers praised the efficiency and attentiveness of certain staff members, highlighting good service during busy times.
  • KK
    Kim
    2 days ago
    1.0
    All I needed to do was get out of the hospital, mail a package to a buyer. I got pain pills, I got the box. Now to get a label from the self service kiosk. Or not. I don't have the code to get into the building. I stood outside the doors and just cried. Then I left. I can't believe I went through surgery, can't go to work for another fortnight, loaded up on pain meds to get this done and nope.
  • KD
    King David
    Jan 2, 2026
    1.0
    I went into this post office to mail out an item, and i was line for about ten minutes the smell of rat pee is so over whelming, it was unreal. I felt sick for days after I left there, I don't know how that place is still open in these conditions. This causes lots of health issues and can cause death on any employee/customer. "Gene Hackman for instance". (In this case it led to death for him, his wife and the pets), that's how serious this is. I don't understand how they can allow the employees to work in these conditions. This needs to be addressed and fixed ASAP.
  • CG
    Chasity Garcia
    Dec 29, 2025
    1.0
    The worst usps I’ve ever been to. The people who work there are so unkind and make you feel uncomfortable. Also, I’ve NEVER had to pay for a roll of tape just for them to seal up a 6 inch area.
  • MS
    Michelle Stunkel
    Dec 21, 2025
    5.0
    Beet is the bestest big brother we could ever have ! Xoxo, Spinach, Swiss chard, and Amaranth We love you :-)
  • CM
    C M
    Dec 20, 2025
    1.0
    After standing in a long line, they refused to put tape on a pre paid label unless I paid $4 for an entire roll of tape. I shared that I didn’t have my phone or wallet on me and he did not care at all and told me I’d have to “figure it out.” Why is usps the only postal service that won’t tape a label on a package? It’s insane.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.