Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1331 in Saint Petersburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 9th St North & Roosevelt Blvd North In Gateway Crossings Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
290 reviews
5 stars
183
4 stars
11
3 stars
6
2 stars
9
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were significant complaints about rude behavior and poor service from some employees.
Pricing Issues
Several reviews highlighted dissatisfaction with the high costs for services, particularly the $3 charge for printing a single page.
Inconsistency
Customers experienced inconsistent service quality, with some reporting excellent experiences while others faced significant issues with returns and package handling.
Staff Competence
There were mixed reviews regarding staff competence, with some customers noting helpful and knowledgeable employees, while others reported incompetence and lack of assistance.
- ASAustin Stone2 days ago1.0Can’t even answer the phone
- MTM TDec 26, 20255.0Have always had excellent service at this store. Glad they are open on Saturdays.
- ETElise TDec 4, 20252.0$3 for printing 1 page is insane…!
- TMTodd MillerOct 22, 20251.0Amazon sent me a wrong package. After contacting Amazon they told me to take it to UPS for it to be return and they would issue a refund once item is returned. When I got to UPS with the return package same package never removed they told me it’s $2.99 for them to print my shipping label. I am over 65 and disabled so I was a captive customer just wish I would’ve known prior to purchasing. I know the old people don’t serve a purpose to many people but we are struggling as well.
- ADAllison DahmerOct 22, 20251.0I am currently in the process of filing a formal complaint against this office. I was trying to return an items that was no box no label required. The instructions specially said to return in the bag with the barcode. I handed that to the rep and they refused to take my return. I asked to speak with the manager and he refused to make any attempt to contact anyone. I showed him the exact verbiage and he tried telling me I misinterpreted. I’m very disgusted with this as it took valuable time out of my schedule to return these items and I was not able to complete my task. I even reached out to the company I was making the return too once I left and they confirmed I was doing it the right way. This also is not the first time I’ve made a return to the same company using the same type of bag and there was no problem. Why this office decided to not take my return is still a mystery to me and I will continue forward with my official complaint. I will not be returning to this UPS store. My company will also not be sending any mail through this store either. After relaying the absurd experience to my team, they proceeded to tell me about the rudeness they have experienced from the staff. I am sure they will be following up with bad reviews as well. The agent was condescending and tried to make it out like I did not have the right to be upset about him refusing to do his job. UPDATE - I was able to get this to another store and they took my return with no problems, when I asked them about the situation they said that taking the package the way I had it was pretty standard. The store manager at that location was shocked that this store caused me so many issues. I hope your team is happy that you have wasted my time and disrupted my peace just because you felt like it.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Saint Petersburg offer?
The UPS Store #1331 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store on weekdays?
The UPS Store is open from 8:00 AM to 6:30 PM Monday through Friday.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Are there any special hours or closures for holidays at The UPS Store?
The store is closed on Thanksgiving Day, Christmas Day, New Year’s Eve, New Year’s Day, and Martin Luther King Jr. Day, with regular hours on Veterans Day and the day after Thanksgiving.
What payment methods are accepted at The UPS Store?
The UPS Store accepts AMERICAN EXPRESS, ANDROID PAY, APPLE PAY, CASH, CHECK, DISCOVER, MASTERCARD, SAMSUNG PAY, and VISA.
Where is The UPS Store located?
It is located at 10460 Roosevelt Blvd, Saint Petersburg, FL 33716, in Gateway Crossings Plaza at 9th St North and Roosevelt Blvd North.
How can I contact The UPS Store for inquiries or services?
You can contact The UPS Store by phone at +1 727-579-0700 or email at store1331@theupsstore.com.
Are there nearby shredding service providers around The UPS Store?
Yes, Shred Nations is a nearby shredding service provider located close to The UPS Store, offering professional shredding services that complement the store's document shredding.
What dining options are available near The UPS Store for a quick meal?
Nearby you can find Pita's Republic, a Mediterranean fast food restaurant, and Yummy Thai, offering Asian fusion cuisine, both great choices before or after your visit to The UPS Store.
Are there any nearby businesses that provide marketing or IT services close to The UPS Store?
Next Rise Marketing is nearby, offering marketing and internet marketing services, and Experimac North St Petersburg provides computer repair and data recovery services.