Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 112 Bartram Oaks Walk to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
112 Bartram Oaks Walk, Saint Johns, FL
32259, United States
Hours
Reviews
2.0
173 reviews
5 stars
33
4 stars
8
3 stars
6
2 stars
13
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of assistance.
Efficiency
Customers frequently reported long wait times and understaffing, leading to inefficient service and delays in processing packages.
Operational Issues
The post office often closed for lunch without notice, had inadequate supplies, and failed to properly scan packages, causing further customer dissatisfaction.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
Lost Packages
Several customers reported issues with lost or misdelivered packages, raising concerns about the reliability of the postal service at this location.
- CTClarify The3rdOct 27, 20255.0Very efficient and easy experience.
- JSJames SalvatoreOct 22, 20251.0I hade a really bad experience at the Fruit Cove P.O. today. I went in for a refund because my next day delivery took 4 business days which cost me money. It was about 3:25pm. After waiting in line the employee informed me the person that can handle the refund was at lunch and I needed to wait. About 40 min. latter she finally came out to her booth. The employee informed her that I needed a refund. She rudely told me she could not help me because she had no money. The other employee asked her if she could give me a money order. She did not answer. Her workmate asked me if that would be alright. I said yes. Than she rudely told me to fill out this long form. I asked if I had to fill out this form just to get a refund since I had my receipt with all my information. She than snaped back, "if you want service you need to fill it out," I replied that I have not gotten any service here since my I day delivery took 4 days and I have been waiting a long time just to get a refund. She than rudely told me she would not help me. How are people like this allowed to work even for the post office?????
- NKnikita kundaOct 21, 20251.0I would give half a star or even ZERO if I could, staff is incredibly slow and doesn’t take their jobs seriously, the ONE lady that was working a certain day was incredibly slow on purpose and seemed absolutely careless, walking around, throwing packages around that are listed as fragile, overall, the usps office and system is incredibly slow, I sent out invitations to a party within 3 weeks in advance, got first class shipping (which is advertised as 1-3 day shipping), mind you, these are in-state (most were in-city(close-by too.)) and it’s been almost a week and half and only 2 out 10 people have received their letters. So slow, so irritating, and inconsiderate of others time. Edit: They also charged me for first class shipping, I could’ve gotten regular class for free and it wouldn’t have changed anything, this is a money hungry, government owned, slow, wasteful company that does anything as long as they get paid by the hour. Do. Not. Go. Here, at least this office, anyway.
- SMSam McKOct 16, 20251.0Clerk No24 Each time I come here the woman at the front desk has the WORST attitude! Condescending, rude & then always on her cell phone with ear bud. Only reason why I keep coming back is bc UPS across the street is a rip off.
- IKIvy KirchoffOct 16, 20251.0Closed for lunch with no return time. The lobby is filled with people waiting, some people waiting for over 50 mins. There is no boxes stocked which is the only reason I came in and no indication they close online
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 112 Bartram Oaks Walk?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and offers passport photo services with an appointment.
Do I need an appointment for passport services here?
You generally need to schedule an appointment using the online scheduler for passport services, although limited walk-in hours are available at select locations.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
Are PO Boxes available at this Post Office, and how can I get one?
Yes, you can search for and reserve PO Boxes online, then complete the setup in person at the Post Office with two valid forms of ID.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I access my PO Box after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with your local Post Office for specific times.
What nearby dining options can I visit before or after stopping by the Post Office?
You can enjoy seafood at Fish House & Oyster Co., Julington Creek Fish House and Oyster Company, or grab a pizza at Moon Dog Pie House, all located near the Post Office.
Are there any beauty or wellness places near the Post Office?
Yes, nearby options include Hello Smooth Laser Studio, The Spa and Salon at Bartram Walk, Skin Bar Jax, Diesel Barbershop, and Capelli Salon for your beauty and wellness needs.
What other services are available near the Post Office for family or home needs?
Nearby, you can find Weaver & Stratton Pediatric Dentistry for dental care, Premier Movement Studio for pilates, AlignLife chiropractic services, and PPD Services for home handyman needs.