Brand Certified
The UPS Store
4.2(144 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
255 Rivertown Shops Dr, Saint Johns, FL
32259, United States
Certified by The UPS Store • Mar 01, 2026
(904) 679-3799
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/saint-johns/255-rivertown-shops-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7489 in Saint Johns offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.2
144 reviews
5 stars
112
4 stars
3
3 stars2
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, several reviews highlighted instances of rude and unprofessional behavior from specific employees.
Pricing Issues
Customers expressed frustration over perceived inflated charges for services such as printing and packaging materials, feeling that these practices were deceptive.
Efficiency
The store is frequently noted for its quick and efficient service, with many customers appreciating the speed of transactions.
Inconsistency
There were complaints about inconsistent service, particularly regarding the acceptance of packages and the availability of advertised services like notary.
- IGIzzy GonzalezFeb 16, 20265.0Always a pleasant face & quick service!
- JJJeff JohnsonFeb 13, 20265.0The employees at this UPS store are professional and have great attitudes to help. They are my go to for shipping.
- JSJen SharrahFeb 10, 20265.0Staff always greets the customers. Professional and offers all options and makes good recommendations. Great service, quick and painless ; especially if your information is already in system.
- EGEd GarbinFeb 9, 20263.0Good, convenient location. Generally nice staff. Notary is often not there which is annoying and makes me have to drive somewhere else. Charging $2 to tape a small box closed seems excessive. I understand managing costs but other locations in the area do not nickel and dime you like this. So I now almost always go elsewhere. It’s costing them more than $2 when they lose customers.
- TRThayna RucagliaFeb 5, 20261.0I understand that I selected an Amazon return option that required me to print the label and seal the box myself. Our printer wasn’t working, so I asked the store to print the label, and I expected to pay for that. What shocked me was the pricing. I was charged $2.50 for printing ONE page. I’ve used this store’s printing services before for regular documents, and it was well under $1 per page. This price clearly feels inflated just because it was for an Amazon return. The most outrageous charge was $5 for “Medium-Width x 60 yd Clear Tape.” Only a small amount of tape was used, nowhere near 60 yards, and we did not receive the tape to take home. If you charge for a full roll, the roll should be given to the customer. This feels deceptive and unreasonable
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Saint Johns offer?
The UPS Store in Saint Johns offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport and photo ID services, as well as computer access and small business services.
What are the regular operating hours of The UPS Store in Saint Johns?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures for The UPS Store?
Yes, the store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates regular hours on other holidays like November 11, 2025 and November 28, 2025.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located?
The UPS Store is located at 255 Rivertown Shops Dr, Suite 102, Saint Johns, FL 32259, United States.
How can I contact The UPS Store for inquiries?
You can contact them via phone at +1 904-679-3799 or email at store7489@theupsstore.com.
Are there places to grab food nearby The UPS Store at 255 Rivertown Shops Dr?
Yes, there are several nearby fast food options including Wendy's and Jersey Mike's Subs, which you can visit before or after your trip to The UPS Store.
Where can customers find convenient stores close to The UPS Store?
7-Eleven convenience stores are located nearby, making it easy for customers to pick up any essentials along with their shipping or printing needs.
What local services complement The UPS Store around Rivertown Shops?
Nearby services include Shred Nations for shredding needs, Great Clips for haircuts, and Western Union for money transfer services, providing customers with multiple convenient options in one area.
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