The UPS Store

4.2
120 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7489 in Saint Johns offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
255 Rivertown Shops Dr, Saint Johns, FL
32259, United States

Hours

Reviews

4.2
120 reviews
5 stars
92
4 stars
3
3 stars
1
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.

Professionalism

While many reviews noted professionalism, there were several complaints about rude or unhelpful employees, indicating inconsistency in service quality.

Efficiency

Customers frequently mentioned quick and efficient service, appreciating the ease of transactions and minimal wait times.

Store Environment

The store was described as clean and well-organized, contributing to a positive customer experience.

Mixed Experiences

Some customers reported negative experiences, particularly with specific employees, suggesting a need for improved staff training and consistency.
  • WM
    William Morgan
    Nov 10, 2025
    1.0
    Three times I have visited this place at various times and they never have a notary on site. If you advertise it the service should be available when your doors are open. That is a false response. I arrived yesterday at 4:15. The employee advised there would be one there today until 4p. 5p is not true. Again, you advertise the service. You need to learn how to manage it; even with younger employees. It would definitely be nice if these services were available after people get off work.
  • FF
    Frances Foster
    Nov 8, 2025
    5.0
    The Rivertown UPS store has always offered excellent service and have been helpful and professional. When they originally open employees were always the same. Now it’s always two different employees. The growth in this area is remarkable.
  • LT
    launa thomas
    Nov 7, 2025
    5.0
    ALWAYS so nice and so helpful!
  • PD
    Paul Delellis
    Oct 29, 2025
    5.0
    Excellent customer service and knowledgeable of the business.
  • MH
    Margee Higgins
    Oct 25, 2025
    5.0
    Anna is the best and helps me print and coordinate my work materials. It’s like having my own office staff!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Saint Johns offer?

The UPS Store in Saint Johns offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport and photo ID services, as well as computer access and small business services.