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Visit your local Post Office™ at 4701 Old Canoe Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4701 Old Canoe Creek Rd, Saint Cloud, FL
34769, United States
Hours
Reviews
2.8
200 reviews
5 stars
73
4 stars
13
3 stars
10
2 stars
6
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about packages being lost, delivered to the wrong addresses, or delayed significantly.
Staff Professionalism
While some staff members are recognized for their helpfulness and professionalism, others are reported to be dismissive and disrespectful.
Efficiency
Some customers appreciate the speed and efficiency of service, while others report long wait times and unresolved issues.
Cleanliness and Environment
The post office is noted for being clean and organized, contributing positively to customer experiences.
- EHEreliz HenniganNov 17, 20255.0Visited the post office today and was greeted by Samuel. Not only was he helpful, but very knowledgeable, and eager to educate me on the services they provide, shipping guidelines, and delivery expectations. Thank you again!
- BHBrindel HolmesOct 31, 20254.0Currently waiting in line, and felt the need to leave a review solely regarding the customer service I’ve witnessed and experienced while waiting. The associates were friendly and efficient, unlike several establishments I’ve been to. I only had to complete a Change of Address, which you can do online but I needed to come in as mine required additional identity verification before being activated. All they needed was a form of identification to view and scan, and I was out of there pretty much as soon as I reached the counter.
- JSjanet sunOct 30, 20251.0Extremely Disappointed with the Unprofessional and Disrespectful Service at USPS I am writing to express my deep frustration and disappointment with the terrible service I experienced at this USPS location. The employees were rude, dismissive, and showed absolutely no respect for customers. Even during their posted service hours, they refused to accept package drop-offs and misled customers by claiming the office closed at 4 PM — which is completely false. This kind of behavior is unacceptable, especially from a federal service that is supposed to serve the public. It is truly shameful that some USPS employees forget who gives them the opportunity to work and earn their salary — the taxpayers. Being a government agency does not give them the right to treat ordinary citizens with arrogance and disregard. USPS should retrain its staff on basic courtesy, professionalism, and responsibility. Public service should mean serving the public, not abusing the position of authority or convenience. This experience has completely destroyed my trust in USPS. I will strongly reconsider using their service in the future and will warn others about this unacceptable attitude.
- MSMaria I SotoOct 17, 20255.0I would like to thank the supervisor on duty, Emanuel Núñez, for his excellent service and assistance in locating my package. His professionalism and dedication are greatly appreciated.
- WYWildalice YournetOct 14, 20255.0I’ve been coming here for about 5-6 months and i can assure you that is one of the fastest post office in Osceola county. Here they are straight forward with what you need to do and the service is really good. Everyone is really friendly, especially Helen which is amazing and quick at her job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4701 Old Canoe Creek Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this United States Postal Service?
Most locations require an appointment for passport services using the online scheduler, but limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 4701 Old Canoe Creek Rd?
Monday through Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person.
Is there 24/7 access to PO Boxes in the lobby at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How can customers traveling to the Post Office use nearby services like Step's Foundation or Wall Bros Properties?
Customers can visit Step's Foundation for community services and social support or Wall Bros Properties for real estate needs before or after visiting the Post Office.
Are there any medical facilities near the United States Postal Service location that customers might find useful?
Yes, nearby medical services include Lakeshore Dental Care, St Cloud Eye Center, East Lake Medical Clinic, and Solace Medical Care, which customers can access conveniently.
Can I combine my visit to the Post Office with a stop at nearby entertainment or wellness centers?
Yes, nearby options include Gimme the Mic for arts and entertainment and Medical Beauty Lounge & Spa or KeyRo Wellness for health and wellness services.