Brand Certified
The UPS Store
3.6(187 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
4417 13th St, Saint Cloud, FL
34769, United States
Certified by The UPS Store • Mar 01, 2026
(407) 892-9623
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/saint-cloud/4417-13th-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3182 in Saint Cloud offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Plaza - Kissimmee Park Road.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.6
187 reviews
5 stars
112
4 stars
5
3 stars
6
2 stars
8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.
Management Changes
Recent management changes have led to noticeable improvements in service for some customers, but others feel the quality has declined.
Efficiency Issues
Customers frequently mention long wait times and inefficiencies, particularly during busy periods.
Pricing Concerns
Several reviews highlight dissatisfaction with unexpected charges and perceived overpricing for services.
Staff Attitude
There are numerous complaints about staff attitudes, with some employees being described as unfriendly or dismissive.
- VFVivian FonsecaDec 10, 20255.0I arrived just before closing and urgently needed to dispatch a letter-envelope package containing important documents. I received exceptional customer service from Rocco. He immediately stepped in to help me meet my deadline and was amiable, knowledgeable, and fully attentive to ensuring everything was handled correctly. He made sure the package was sent out on time and even assisted me in selecting the most suitable delivery option for my needs. Thank you, Rocco, for demonstrating such professionalism, dedication, and kindness.
- DPDionne PetersNov 25, 20251.0Don't use them. They are the worst!
- ALAdrianne LestonNov 12, 20255.0New management has completely transformed this location! Raj is excellent — he clearly takes pride in his store. He handled our notarization quickly and efficiently, and even took the time to answer a few extra questions we had. The atmosphere is night and day from what it used to be. From the moment we walked in, we were impressed! This location used to feel disorganized and chaotic, but now it runs like a professional business you can actually trust. I no longer dread coming to my local UPS — it’s such a relief!
- JOjenny oviedoOct 16, 20251.0“I was charged for services that are supposed to be free.
- ZRZoë Gonzales-Rabathaly Your Florida RealtorJan 4, 20225.0This time if year, the lines go out the door and the packages are unending but the staff at this UPS store remain patient and attentive to each patrons needs. I was particularly impressed with Destiny who made my pile of packages disappear with alacrity and an enduring smile. Thank you!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Saint Cloud offer?
The UPS Store #3182 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store in Saint Cloud?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store in Saint Cloud open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store in Saint Cloud located?
It is located at 4417 13th St, Publix Plaza on Kissimmee Park Road, Saint Cloud, FL 34769.
What payment methods are accepted at The UPS Store in Saint Cloud?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Saint Cloud offer any special discounts or coupons?
Yes, customers can save big with special offers and coupons available on their website.
Can I find insurance services near The UPS Store in Saint Cloud?
Yes, CFL Insurance Solutions, an insurance agency, is located nearby, making it convenient to handle insurance needs before or after your visit to The UPS Store.
Are there any event planning or entertainment services close to The UPS Store?
Yes, Eklectic Entertainment, specializing in event planning and DJ services, is located close to The UPS Store, which might be useful if you're planning an event and also need printing or shipping services.
Where can I get hair and beauty services near The UPS Store in Saint Cloud?
Fantastic Sams Hair Salons and The Cut Factory barber shop are nearby if you want to combine your visit to The UPS Store with hair and beauty appointments.
What nearby places could complement a visit to The UPS Store in Saint Cloud?
Nearby businesses like Shred Nations for shredding needs, Sonia's Gift Baskets for gifts, and American Brand Enterprises for health food could be great to visit along with The UPS Store for a convenient one-stop trip.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: