Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3182 in Saint Cloud offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Plaza - Kissimmee Park Road.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
186 reviews
5 stars
112
4 stars
5
3 stars
6
2 stars
8
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised friendly and efficient service.
Wait Times
Numerous reviews mention long wait times, with some customers expressing frustration over delays and inefficiencies in handling transactions.
Management Issues
Several reviews highlight concerns about management and staff training, suggesting that poor management contributes to the overall negative customer experience.
Service Quality
While some customers report excellent service and quick processing, others experienced issues with lost items and lack of assistance, indicating a disparity in service quality.
Store Environment
The store's atmosphere is described as chaotic at times, with staff often seen chatting among themselves rather than attending to customers, leading to feelings of neglect.
- ALAdrianne LestonNov 12, 20255.0New management has completely transformed this location! Raj is excellent — he clearly takes pride in his store. He handled our notarization quickly and efficiently, and even took the time to answer a few extra questions we had. The atmosphere is night and day from what it used to be. From the moment we walked in, we were impressed! This location used to feel disorganized and chaotic, but now it runs like a professional business you can actually trust. I no longer dread coming to my local UPS — it’s such a relief!
- ASAriana SantiagoNov 5, 20255.0Absolutely love this store !! Did my business cards and flyers amazingly and fast right when I needed them thank you so much Ivette !
- JOjenny oviedoOct 16, 20251.0“I was charged for services that are supposed to be free.
- DODanny ordoñezSep 2, 20251.0Si pudiera darle 0 estrellas yo las daría, solo fui por un servicio de notario y me tuvieron esperando 10 minutos porque el notario estaba empacando una mercancía después de ese tiempo le pregunté porque no me atendían y me dijo que se demoraba en pocas palabras con su gesto no quería atender a nadie con servicio como notario así que me fui, realmente es un asco de servicio.
- JDJay DurinickAug 11, 20251.0I brought this store items to be packaged and shipped out. They took my items to the back counter packaged them and brought back a sealed box to the counter where I paid 190 dollars to have shipped with insurance. Half my items were lost in store while packaging and they claimed they can’t pull their camera back a few days later. Thank you UPS for costing me 2600 dollars and then claiming it wasn’t your fault after paying you to do your job wrong. Go down the road to the other UPS store where the manager isn’t an unpleasant careless employee. She should be fired for treating people the way I was treated.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Saint Cloud offer?
The UPS Store #3182 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store in Saint Cloud?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store in Saint Cloud open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store in Saint Cloud located?
It is located at 4417 13th St, Publix Plaza on Kissimmee Park Road, Saint Cloud, FL 34769.
What payment methods are accepted at The UPS Store in Saint Cloud?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Saint Cloud offer any special discounts or coupons?
Yes, customers can save big with special offers and coupons available on their website.
Can I find insurance services near The UPS Store in Saint Cloud?
Yes, CFL Insurance Solutions, an insurance agency, is located nearby, making it convenient to handle insurance needs before or after your visit to The UPS Store.
Are there any event planning or entertainment services close to The UPS Store?
Yes, Eklectic Entertainment, specializing in event planning and DJ services, is located close to The UPS Store, which might be useful if you're planning an event and also need printing or shipping services.
Where can I get hair and beauty services near The UPS Store in Saint Cloud?
Fantastic Sams Hair Salons and The Cut Factory barber shop are nearby if you want to combine your visit to The UPS Store with hair and beauty appointments.
What nearby places could complement a visit to The UPS Store in Saint Cloud?
Nearby businesses like Shred Nations for shredding needs, Sonia's Gift Baskets for gifts, and American Brand Enterprises for health food could be great to visit along with The UPS Store for a convenient one-stop trip.