The UPS Store

Reviews

• AS

  Amber Steele

  Mar 25, 2026
  1.0
  It’s after 8 am…. Nothing!
• DW

  David White

  Mar 12, 2026
  5.0
  Great staff very friendly
• RD

  Robert Dickerson

  Mar 5, 2026
  5.0
  Outstanding Customer Service
• CA

  Carolyn Armstrong

  Mar 5, 2026
  5.0
  I have two UPS stores equal distance from my home. Today my errands are taking me south because I know that David at the North Winn Dixie UPS store (2664) is going to provide stellar service. I called Palencia first and the clerk spoke so fast I couldn't catch what he was saying. Because I asked him to repeat the information more than twice, he hung up on me. What a contrast from David who spoke slowly and clearly and was very kind and accommodating. He didn't know anything about the kind of day I was having. He was just very helpful and kind. People need to look into the eyes of others and acknowledge them rather than looking past or through them. To make someone feel valued is the best customer service given.
• NV

  Neal Vanderstelt

  Feb 20, 2026
  1.0
  Worst experience at a UPS store that I ever had... I complained about the worker who forced me to the back of the line despite the fact that I was nice to her and used the kiosk to help her because they were busy.. by doing so I gave up my 2nd place in line.. The kiosk broke and it said to see the receptionist... She then acted like she didn't remember me and caused a scene saying I had to wait my turn in line.... By this time the line was to the door... I had been sick for over a week at it was my first time being in public after not being able to stand... After waiting in line she intentionally went very slow the guy just before me... When she waited on me she started waiting on someone else behind me as I was looking up something on my phone which was essentially cutting in front of me ---- something she would not allow before! Then when I got my receipt it only showed two items despite having 5 items returned... I called and complained to headquarters but they probably won't do anything... I also had to talk to Amazon because at least one of the items was not in computer that she scanned and wasn't on the receipt.. It was an $80 item which Amazon would have charged me for... She should be fired.... I would drive to another one but the neared one is like an additional 10-15 minutes which would add 30 minutes to my day..

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