Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 99 King St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.0
181 reviews
5 stars
79
4 stars
11
3 stars
6
2 stars
8
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Leonard and Reggie for their exceptional service.
Long Wait Times
Numerous reviews highlighted long lines and slow service, particularly during busy periods, indicating a need for more staff.
Delivery Issues
Several customers reported problems with mail and package delivery, including misdeliveries and delays, leading to frustration.
Phone Support
Customers expressed dissatisfaction with the inability to reach the post office by phone, often experiencing long wait times without answers.
Facility Conditions
While some noted the cleanliness and organization of the facility, others pointed out issues like inadequate parking and outdated infrastructure.
- THThach HoangDec 16, 20251.0Delivered in parcel locker with no key in mailbox? Call the office 5 times. Wait 30 minutes every time and nobody pick up the phone. What a services!!!!
- NVNick ValenteDec 16, 20254.0Depending on when you go, it could be very crowded. But, the staff is top notch and very friendly. Recommend avoiding at lunch time and weekends. Otherwise, pretty good.
- JLJacqueline LachapelleDec 12, 20251.0I avoid the post office if I can. Employees are rude and slow. It would be great if a private company took over the post office . I use FedEx or UPS whenever possible.
- DMDominic ManganelloDec 10, 20251.0This could be the worst Post Office ever. I ordered stamps online and it says they were delivered to my parcel locker. They weren’t. The main Postal Service number said I had to speak to my local post office who delivered it. I called and after a half hour of the phone ringing, I gave up. And the last time I called them, I gave up as well. They never answer the phone. And they often deliver my mail to another mailbox box. I just chalked up the money I spent for the stamps as a loss.
- MWMia WaltonDec 8, 20255.0Let me start off by saying I hardly ever feel the need to leave an amazing review. My visit to this USPS location completely lifted my spirits the other day. I entered the building and immediately saw a line and got in it. I figured I’d be waiting a while, as expected with the holidays. Admittedly, I wasn’t in the best mood and just trying to get my to do list over with. Right off the bat, I could tell that the workers were doing their best and doing it with a smile. Not even 30 seconds into standing in line, one of the male workers acknowledged the line, greeted everyone, and thanked everyone for their patience. Then he asked if anyone was there to do a non-monetary service and that he could take them right away. Lucky enough, that was my case! He promptly took my information and went to the back to process my address change verification. While he was doing that, I stood at the counter taking in my surroundings, and I was so pleased to see both customers and the staff having kind, meaningful interactions. Saying hello, asking how they are, looking them in the eyes and acknowledging each other as human beings while also providing a service. Timing was just right apparently, as (who I’m assuming) a known local came in and handed out homemade cookies to the staff shouting “happy national cookie day!”. It was just a very brief moment of seeing so much positivity at once, and it completely changed my mood. Overall, just a really great experience and I will most definitely return to this post office for my mailing needs. A positive attitude can make all the difference. These people deserve recognition!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 99 King St offer?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The USPS at 99 King St is open Monday to Friday from 9 AM to 6 PM, Saturday from 9 AM to 2 PM, and is closed on Sundays.
Is it possible to rent a PO Box at this location?
Yes, you can search for and reserve PO Boxes online or apply in person with two valid IDs and a completed application.
How can I access my PO Box after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, hours may vary, so please check with this Post Office for details.
Where can I find nearby places of interest when visiting this Post Office?
Nearby places include Donya's Florals for gifts, Augustine Travel for travel services, and Historic City News if you're interested in local media.
How might nearby USPS Collection Point services complement my visit here?
If you need additional mail collection or package storage options, the nearby USPS Collection Point provides convenient access linked to the Post Office's services.
Are there local businesses nearby that can support home services while I visit the Post Office?
Yes, businesses like Brandon Miglino Pool Service and Repairs and Mold Masters offer pool and home inspection services nearby, which might be helpful for local residents.
Where can I find more information or make appointments for passport services?
You can schedule passport appointments and find forms at https://www.usps.com/international/passports.htm or use the online scheduler linked from the USPS website.