The UPS Store

4.4
409 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6113 in Saint Augustine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Publix At Corner Of Intl Golf Pkwy & Hwy16 Corner.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
52 Tuscan Way, Saint Augustine, FL
32092, United States

Hours

Reviews

4.4
409 reviews
5 stars
330
4 stars
14
3 stars
3
2 stars
5
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is generally friendly, helpful, and efficient, with several employees, particularly Ethan and Jason, receiving specific praise for their service.

Pricing Issues

Customers frequently express frustration over unexpected charges, such as fees for tape and printing, leading to perceptions of price gouging.

Mixed Experiences

While many reviews highlight positive experiences, there are notable complaints about rude staff and poor handling of packages, including lost items.

Convenience

The location is appreciated for its convenience and quick service, especially for Amazon returns, although some customers report long wait times during busy periods.
  • CJ
    Cate Jenkins
    Dec 5, 2025
    5.0
    The employees at this store are wonderful. Every experience I have had here has been quick and efficient. Josh was a huge help to my husband and I while dealing with an Amazon return issue. When the process took much longer than expected, he remained patient and kind.
  • MS
    Marianne Searcy
    Dec 2, 2025
    5.0
    The staff is always very friendly and efficient. They are knowledgable about any questions I have. I genuinely love dropping off my packages here.
  • MD
    Mellissa Dzion
    Oct 24, 2025
    5.0
    I had a speaking engagement in which I needed some large posterboards at. I had already had them printed and now needed them shipped to the locaton I was headed to. They were too large to take on the plane with me and I was afraid that the airport would NOT care for them properly. Having already had the boxes to ship them with, I went straight to UPS. They were shipped (albiet very expensively) quickly and without incident. This particular shipment was personal for me so I needed reassurance that it would arrive in a timely manner and in one piece! I've personally never had an issue in this location and most definitely trust them with my shipping needs.
  • RH
    Ron Hunsicker
    Sep 16, 2025
    5.0
    This location has a great, friendly staff. They are very efficient. Great location.
  • LS
    Lori Starr
    Aug 31, 2025
    5.0
    We have two or three other UPS somewhat near us and even if we’re heading in that direction we still would only want to deal with the UPS at Murabella Nice helpful friendly

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6113 in Saint Augustine offer?

The UPS Store #6113 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.