The UPS Store

4.4
407 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6113 in Saint Augustine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Publix At Corner Of Intl Golf Pkwy & Hwy16 Corner.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
52 Tuscan Way, Saint Augustine, FL
32092, United States

Hours

Reviews

4.4
407 reviews
5 stars
328
4 stars
14
3 stars
3
2 stars
5
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Ethan and Jason for their exceptional service.

Efficiency

Customers frequently noted the quick service and minimal wait times, making their visits pleasant and hassle-free.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including unexpected charges for services like taping boxes and printing labels, leading to frustration among customers.

Mixed Experiences

While many had positive experiences, some customers reported rude behavior from weekend staff and issues with package handling, indicating inconsistency in service quality.

Convenience

The location is appreciated for its convenience in handling shipping, notary services, and Amazon returns, although some customers expressed concerns about additional fees.
  • MD
    Mellissa Dzion
    Oct 24, 2025
    5.0
    I had a speaking engagement in which I needed some large posterboards at. I had already had them printed and now needed them shipped to the locaton I was headed to. They were too large to take on the plane with me and I was afraid that the airport would NOT care for them properly. Having already had the boxes to ship them with, I went straight to UPS. They were shipped (albiet very expensively) quickly and without incident. This particular shipment was personal for me so I needed reassurance that it would arrive in a timely manner and in one piece! I've personally never had an issue in this location and most definitely trust them with my shipping needs.
  • RH
    Ron Hunsicker
    Sep 16, 2025
    5.0
    This location has a great, friendly staff. They are very efficient. Great location.
  • LS
    Lori Starr
    Aug 31, 2025
    5.0
    We have two or three other UPS somewhat near us and even if we’re heading in that direction we still would only want to deal with the UPS at Murabella Nice helpful friendly
  • SL
    Shuqin Lin
    Aug 15, 2025
    1.0
    I asked for the package to arrive in two days, but it arrived on the 4th day just like the usual mail, but I was charged 78.34. This charge is completely inconsistent with what the customer requested. Next time I want to send something, I will just send it normally. Why should I spend this money in vain?
  • KB
    Karen Bryan
    Aug 9, 2025
    5.0
    Top notch service, always very helpful and knowledgeable. Mgr. Ethan is exceptional. Could not have picked a better store for my mailbox and shipping needs. Thanks!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6113 in Saint Augustine offer?

The UPS Store #6113 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.